Pharmacy Assistant

Pillway is a  digital-first pharmacy and health technology company  building patient-centric healthcare solutions. Our mission is to make medication management simple, accessible, and effective by leveraging  technology, pharmacy expertise, and personalized care .

Key Responsibilities
Accurately process, prepare, and package prescriptions using pharmacy systems.

Support day-to-day operations in our centralized prescription fulfillment center.

Maintain inventory control and manage medication stock levels.

Report discrepancies and assist in regular inventory audits.

Ensure compliance with regulatory requirements and internal protocols.

Coordinate with pharmacists and support staff for timely medication delivery.

Uphold patient confidentiality and project a positive company image.

Perform daily quality assurance and safety checks.

Receive, process, and manage new and repeat prescription orders.

Adjudicate third-party billing (online and manual), and manage Third-Party Accounts,Adjudication

Coordinating with the Doctors over call/Mail

Handle incoming calls, faxes, and refer inquiries to pharmacists as required.

Assist pharmacists with call-backs and complete documentation accurately.

Support prescription workflow, including data entry, refill processing, and labelling.

Skills & Qualifications
High School Diploma required.

Diploma from a Pharmacy Assistant accredited program preferred.

Previous experience in a pharmacy setting strongly preferred.

Strong organizational and multi-tasking abilities.

Excellent problem-solving and communication skills.

Comfortable working independently and as part of a collaborative team.

Exceptional attention to detail and accuracy.

Proficiency in pharmacy systems and understanding of third-party billing processes.

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