Dynamics F&O Support Specialist

Job in Delta, BC, Canada

Listing for: Robert Half

Seasonal/Temporary position
Listed on 2026-02-13

Job specializations:

IT/Tech
IT Support, IT Business Analyst

Our client is entering the hypercare phase of their Microsoft Dynamics 365 Finance & Operations rollout and is seeking an Application Support Specialist to provide hands-on, floor-level support to operational users.

This role is focused on stabilization and adoption — supporting warehouse and production teams as they work in the new system, resolving day-to-day issues, delivering user guidance, and helping ensure business continuity during early-stage operations.

Responsibilities

Provide front-line application support for Dynamics 365 F& O users across:
Warehouse Management (WMS), Production and Supply Chain

Act as the primary on-site support resource during hypercare

Troubleshoot functional issues in real time and escalate complex items to the implementation team

Support end users directly on the warehouse/production floor

Deliver informal training, coaching, and workflow guidance as users adapt to the new tools

Help stabilize processes post–go-live and identify recurring issues or knowledge gaps

Create quick-reference guides and basic documentation as needed

Work closely with business stakeholders and technical teams to drive resolution and continuous improvement

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