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Job Description & How to Apply Below
Become a User Support Technician in a hybrid work setting, focusing on resolving user tech issues efficiently. Balance your time between remote and in-person support tasks.
This full-time, permanent role offers an hourly wage of $36.80 and requires 1-2 years of experience. You will leverage your college diploma to assist users by implementing effective troubleshooting solutions and keeping them trained and informed.
Your role will also involve supervising fellow technicians while maintaining logs of problem-solving processes.
Key Responsibilities:
• Provide assistance for computer-related user difficulties
• Research solutions through user guides and manuals
• Conduct training sessions for users
• Maintain a comprehensive problems and solutions log
• Supervise technical support team members
Requirements:
• 1-2 years of user support experience
• Relevant diploma or certification
• Excellent analytical and problem-solving skills
• Strong customer service orientation
• Eligibility to work in Canada
Apply your technical support skills in a rewarding User Support Technician role today!
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