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Job Description & How to Apply Below
- Education:
- Expérience: Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service Experience
- 1 year to less than 2 years Workplace information
- Hybrid
- Durée de l'emploi:
Permanent - Langue de travail:
Anglais - Heures de travail: 35 hours per week
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