Operations Manager

A premier global healthcare retail brand and vertically integrated supply chain leader is seeking an experienced, grounded Operations Manager to join their dynamic logistics team in Delta, BC. This hands‑on role plays a critical part in the operational execution, leadership, and daily workflow of a state‑of‑the‑art manufacturing and distribution centre. The ideal candidate will bring a strong operational background across fast‑paced warehouse or production environments, sharp analytical capabilities, and a commitment to visible, floor‑level team leadership.

You will be responsible for overseeing multi‑shift operations, coaching frontline supervisors, driving Lean process improvements, and spearheading the operational launch of a brand‑new e-commerce fulfillment channel to ensure peak service, quality, and safety performance.

Key Information

Position:
Operations Manager, Manufacturing & Distribution

Location:

Delta, BC

Position Type:
Full-time, Permanent Position

Salary Range: $100,000 – $125,000 / year (base salary, commensurate with experience) + 15% Manager Performance Bonus Potential

Schedule &

Shift: Monday–Friday 40 hours/week (shift availability between 6:00 AM – 8:00 PM; occasional weekend coverage)

Minimum Eligibility Requirements

Minimum 5 years of relevant leadership experience managing fast‑paced warehouse, distribution, or manufacturing operations (minimum 20+ headcount).

Demonstrated ability to manually pull, synthesize, and report on operational data using MS Excel across disconnected systems.

Ability to successfully clear a criminal background check and provide 2 professional supervisory references.

Advantages

Competitive Compensation: $100,000–$125,000/year base salary range plus annual performance bonus potential (15% target).

Comprehensive Health & Benefits Package:
Extended Health, Medical & Dental Coverage.

Balanced

Schedule:

Standard Monday-to-Friday schedule offering work‑life stability.

Strategic Growth:
Key leadership involvement in launching a brand‑new e‑commerce startup initiative directly out of the Delta facility.

Long-Term Stability:
Career progression within an expanding global healthcare supply chain leader.

Supportive Leadership:
Collaborative, safety‑first environment reporting directly to the Head of Logistics.

Responsibilities

Operational Leadership & Execution:
Provide visible, hands‑on leadership across daily warehouse, assembly, and distribution operations to achieve productivity, throughput, and safety targets.

Data Management & Reporting:
Calculate essential warehouse operational metrics manually using MS Excel, bridging data gaps across multiple in‑house, non‑interconnected systems to analyze trends and drive workflow planning.

Proactive Gap & Bottleneck Identification:
Conduct regular floor walk‑throughs to proactively spot workflow gaps, ask clarifying questions, resolve bottlenecks, and enforce strict WorkSafeBC standards.

People Management & Mentorship:
Lead, coach, and mentor 2 direct frontline team leads and 30+ indirect operational associates, conducting regular 1‑on‑1s, fostering talent development, and building a humble, collaborative team culture.

Fulfillment & Stock Accuracy:
Oversee end‑to‑end receiving, staging, picking and shipping priorities to maintain high stock accuracy and on‑time delivery.

Continuous Improvement:
Execute Root Cause Analysis (RCA) on operational discrepancies, implementing Lean and 5S initiatives to streamline dispatch and optimize departmental labor budgets.

Cross‑Functional

Collaboration:

Partner with Demand Planning, QA, Maintenance, and Procurement to manage workload fluctuations and material readiness.

Qualifications
Technical & Operational Skills

5+ Years Leadership

Experience:

Proven track record leading multi‑shift warehouse,…