IT Support Technician

At Platinum Pro-Claim Restoration (PPCR), we’re not just a company; we’re a purpose-driven team committed to restoring lives, the planet, and communities. With over 30 years of industry leadership, we proudly set the standard for sustainability and innovation in Canada’s restoration industry.

When disaster strikes, our work matters. We help people rebuild their homes and lives, providing the support they need to move forward. Sustainability is at the heart of everything we do, from reducing our carbon footprint to driving meaningful change across the restoration landscape.

Our people are key to our success. We foster an empowering and inclusive environment where every voice is heard, ideas thrive, and growth is encouraged. As a member of our team, you’ll enjoy exceptional benefits, including free extended health and dental care, tuition reimbursement, RRSP matching, access to an on-site Cross Fit gym, and even a dog-friendly office.

Our values guide us every day:

Helping Others in Need:  Treating everyone with care and respect.

Our People :
We prioritize our employees' well‑being and professional growth.

Excellence:  Striving for the highest standards in all we do.

Innovation:  Leveraging technology to deliver outstanding results.

Planet:  Leading sustainability efforts to protect our planet.

Community:  Supporting local initiatives like the Richmond Christmas Fund.

At PPCR, you’ll be part of something bigger: helping us revolutionize the restoration experience while making a real difference.  Learn more about our journey at      .

Job Summary
A Contents Technician will work both in the office building and at job sites. The main focus of the position will involve moving-related activities, but will also help out in other areas of Contents from time-to-time. The ideal candidate will assist in the packing, moving, and storage of furniture and personal belongings for clients whose properties have been affected by fire, flood, or other disasters.

Part of the job responsibility is to maintain housekeeping and perform cleaning techniques that will be trained on the job when required. This position can be physically demanding, which includes walking up and downstairs, lifting up to 60 pounds, bending, twisting, squatting and pushing equipment are daily occurrences.

Why You’ll Love This Job

Purpose-Driven Work:  Contribute to Restoring Lives, the Planet, and Communities by helping people recover and rebuild after disasters.

Hands-On Variety:  No two days are the same—you’ll move, clean, pack, organize, and restore contents across homes, offices, and job sites.

Active Work Environment:  Skip the desk job—stay moving and engaged with physical tasks like lifting, packing, and on-site cleaning.

Real-World

Skills:

Learn specialized restoration techniques and digital tools like Restorify while gaining industry experience.

Team

Collaboration:

Work closely with a supportive crew that values communication, coordination, and getting the job done right.

Responsibilities

Cleaning all types of floors by sweeping, moping and vacuuming

Ensuring recycling and garbage bins are being emptied

Servicing, cleaning and restocking all washroom facilities

Conducting occasional interior window cleaning

Maintaining cleanliness of both office facilities and job sites

Measuring and administering cleaning agents

Working in other contents areas as pack-out, processing, and pack-back clients’ contents

Learning and performing proper contents packing procedures

Completing your timecard daily on ADP

Working with our Project Management software, Restorify

Completing job notes daily when needed

Completing and handing in the necessary paperwork related to a job

Benefits

FREE Extended Health and Dental Benefits!

Group Retirement Savings Plan (And RRSP…