QA​/QC Coordinator

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

We're looking for a detail-oriented and collaborative
** QA/QC Coordinator
** to join our quality assurance team. This position is responsible for the continued administration, supervision and monitoring of the adherence of the laboratory operations to the Quality Management System and in conformance with ISO/IEC 17025 and with the policies and procedures set up by Natural Resources Trade Management. This position provides guidance, advises and assists the laboratory on their practices with respect to the requirements of the quality management system and ISO/IEC 17025.

• Works with the lab personnel to continuously improve lab products and services.
• Maintains appropriate Quality Management System documentation control (electronically and hardcopy) with respect to
  accuracy, distribution and retention.
• Maintain, monitor and update the standard/chemical log, equipment list for Energy Minerals Labs.
• In conjunction with the Laboratory and Operation Supervisors, aids in monitoring and maintaining Proficiency testing and Round
  Robin performance for internal and external programs applicable to site testing capabilities.
• Liaise with Quality Systems Manager, Operations Manager and Laboratory and Operations Supervisors to report CAPA with
  respect to laboratory performance in response to customer complaints, claims and internal non-conformances and maintains
  CAPA program to ensure continuous improvement
• Under the direction of the Quality Systems Manager, performs internal audits and necessarily follow up according to NAM internal
  audit schedule (may involve additional site audits as needed)
• Perform special test calculation, data entry and follow up with staff to ensure job completion in a timely manner.
• Assist with method development and validations.
• Provides back-up/overflow to Administrative Assistant positions as needed.
• Support the company code of ethics, quality and safety policies
• Assist lab supervisor/ manager to handle safety and quality issues.
• May be assigned and coordinate special or ad hoc projects as needed

** Experience*
*

• Minimum 3-5 years of experience in quality assurance, quality control, or inspection coordination
• Proven experience in reviewing and summarizing technical quality requirements and contractual specifications
• Over 3 years previos experience in laboratory and/or minerals operations is required
• Previos experience with ISO/IEC 17025 requirements is preferred
• Previous experience sourcing, assessing, and managing quality control resources and inspectors
• Demonstrated understanding of quality processes, vendor management, and inspection methodologies
• Experience working with multiple stakeholders across different time zones

** Education & Certifications*
*

• Must have: A minimum of a BSc degree (or equivalent)
• Must have:
  Business-grade English language proficiency (C1 level)
• Desirable: ISO 17025 Quality Management System (QMS) Internal Auditor certification
• Must have: ISO 9001 Quality Management System (QMS) Internal Auditor certification
• Desirable:
  Technical qualifications in quality assurance or related disciplines

** Skills & Knowledge (Essential)*
*

• Highly…