Office Assistant ; PCN

Join to apply for the Office Assistant 2 (PCN 10-9524) role at State of Alaska

Job Description

The Department of Natural Resources, Division of Forestry & Fire Protection, is recruiting for an Office Assistant 2 in Delta Junction. This position is open to Alaska residents only. Check our residency definition to determine if you qualify.

• The incumbent serves as the main Area Office contact for the public, over the phone and in person, handling inquiries related to various programs and providing written informational materials.
• Processing Emergency Firefighter hiring packets and payroll, auditing documents for the Delta Area office before submitting them to the Payroll Office.
• Assisting with travel close‑out by coding travel receipts and processing Trip Closure Forms through Shared Services.
• Providing administrative support such as typing, copying, faxing, scanning, document filing and distribution, auditing timesheets, small office procurement, and answering phones.
• Maintaining information system proficiency with state accounting, payroll, and related systems.

The Division of Forestry & Fire Protection fosters a mission‑driven culture dedicated to protecting Alaska’s life and property from wildland fire. Administrative staff support “boots on the ground” teams ensuring safety for people, property, and resources.

• Clerical: filing, typing, entering data, maintaining records, shorthand, form completion.
• Problem‑Solving: identifying problems, evaluating alternatives, recommending solutions.
• Attention to Detail: thoroughness and conscientiousness in work.
• Oral & Written Communication: clear, effective presentation and listening skills.
• Customer Service: working with clients and customers, providing information and assistance.

High school diploma or equivalent. One year of experience in clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Education substitutions are allowed. Knowledge of a regular driver’s license and typing skills may also be required.

• Valid driver’s license
• Two professional references with current contact information, at least one supervisor
• Forestry and/or fire‑related training certificates
• Two most recent performance evaluations or a letter of reference if unavailable

• May travel during fire season for up to 14–21 days at a time within Alaska.
• Work may be required during evenings and/or weekends.
• Possibility to qualify for other Incident Command System positions.

Apply only through the Workplace Alaska website or by submitting a paper application. Instructions are available on the Workplace Alaska

How to Apply

page. Applications must be received by 5:00 p.m. Alaska Standard Time on the closing date.

The State of Alaska complies with Title I of the Americans With Disabilities Act. The State of Alaska is an equal‑opportunity employer.

Tricia Rood, Administrative Officer 1
Phone:
Email: tricia.rood

Typical benefits for State employees include health, dental, vision, retirement, life insurance, disability, and paid leave. Benefits vary by bargaining unit or agency.