Office Assistant ; PCN

Office Assistant 2 – Delta Junction, Alaska

Open to Alaska residents only.

Please check our residency definition to determine if you qualify.

• Serve as the main Area Office contact for the public, both over the phone and in person. Handle inquiries related to programs including Burn Permit, Emergency Firefighter, Student Intern, Personal Use Firewood, Commercial Timber Sales, and Christmas Tree Cutting. Responsibilities include answering questions, providing written information materials, or directing people to appropriate Forestry managers.
• Process Emergency Firefighter hiring packets and payroll. Audit the documents for the Delta Area office before submitting them to the Payroll Office for processing.
• Assist with travel close-out by coding travel receipts and processing Trip Closure Forms through Shared Services.
• Provide administrative support such as typing, copying, faxing, scanning, document filing and distribution, auditing timesheets, small office procurement, and answering phones.
• Apply information system experience, such as state accounting – Integrated Resource Information System Financial (IRIS‑FIN); financial – Alaska Data Enterprise Reporting (ALDER); payroll – Human Resources Management (IRIS‑HRM), eIsuite, IROC, or similar systems.

The Division of Forestry & Fire Protection (DFFP) fosters a mission-driven culture, protecting Alaska’s life and property from wildland fire. We work closely with federal, state, and local emergency response agencies and private industry vendors to provide wildland fire management and protection for Alaska.

The high-functioning administrative team supports the “boots on the ground” who ensure safety of people, property, and resources nationwide. Under its multifaceted functions, this position encounters diverse challenges and offers the opportunity to contribute to the success of the DFFP mission.

We are seeking an enthusiastic, dependable, and detail-oriented individual to join our admin team.

The benefits include the opportunity to work with dedicated professionals who support each other while providing essential support to our critical wildland fire and hazardous fuels programs. The administrative team is expanding, adding new staff, and actively creating a new administrative structure to support the division’s organization.

This position is located in Delta Junction at the Division of Forestry & Fire Protection office and is a seasonal full-time position. DOF encourages teamwork and camaraderie. The environment promotes friendship and loyalty, motivating employees to work harder, cooperate, and support one another. Our team is composed of individuals with diverse talents, communication skills, strengths, and abilities.

• Clerical:
  Knowledge of filing, typing, entering data, maintaining records, take shorthand, and completing forms.
• Problem Solving:
  Identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives and make recommendations.
• Attention to Detail:
  Thorough when performing work and conscientious about attending to details.
• Oral and Written Communication:
  Express information (ideas or facts) to individuals or groups effectively, taking into account audience & nature of information (technical, sensitive, controversial); make clear and convincing oral and written presentations; listen to others, attend to nonverbal cues, and respond appropriately.
• Customer Service:
  Work with clients and customers (general public, agency staff, other agencies, or outside organizations) to assess their needs, provide information or assistance, resolve problems, or satisfy expectations; know available products and services; commit to quality services.

High school diploma or equivalent. AND One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution:
Education from an…