Customer Service Field Technician

Overview

Customer Service Field Technician – Deltona Water

Definition:
The purpose of this job/class within the organization is to conduct technical maintenance repair or construction of city water and wastewater pipelines. This job/class works under close supervision according to set procedures.

• Conducts construction, repair and maintenance of water or wastewater pipelines including locating mains.
• Operates various hand and power tools and equipment to service or maintain city facilities, and grounds.
• Reads meters; assists in resolving customer problems and complaints and in the collection of past due accounts; may install and change out meters and turn on and off service to customers.
• Conducts lawn and grounds maintenance tasks; cleans and maintains buildings and related equipment such as changing air filters and caring for ornamental plants, trees and landscaping.

• Performs related work as assigned.

• Education: Requires High School graduation or GED equivalent supplemented by specialized courses/training equivalent to completion of one year of college in public works, utility operations or closely related field.
• Certification/License: Requires a driver s license valid in the State of Florida. Must possess and maintain the following: DEP Distribution Level III License, Waste Water Collection C license, and Backflow Repair & Tester Certification.
• Work Experience: Requires two years  experience in utility field operations or closely related experience.
• Other: Position is subject to being on call and working after normal City work hours as well as on weekends and holidays. Use the resume tab to upload any and all required licenses, certificates, and degrees before the job posting closes.

• Full City benefits include the Florida Retirement System, paid employee health/dental, accrued vacation, birthday day off, sick leave, and more.

Veteran Preference: Veteran Preference in appointment will be given to those eligible. To be eligible for Veteran Preference, you must furnish a Department of Defense document (DD-214 or equivalent) listing military status, dates of service and discharge type BEFORE CLOSING DATE OF THE JOB POSTING. Please redact the social security number and date of birth from all documents. In addition, the disabled veteran shall furnish a document certifying that the veteran has a service-connected disability.

If you require accommodation to participate in the application/selection process, contact the Human Resources Department at  at least 48 hours before the meeting or activity.

We are proud to be a Drug-free, Smoke-free, and Equal Opportunity Employer!