Assistant Manager - Truck Service
Listed on 2025-12-31
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Business
Operations Manager
Assistant Manager - Truck Service
Travel Centers of America is a leading provider of fuel, food, truck maintenance and essential services for professional truck drivers and motorists across the United States for more than 50 years.
Job SummaryThe Truck Service Assistant General Manager supports the General Manager in leading marketing and operations for the Truck Service department. This leader assists technicians in troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers, ensuring travelers return to the road better than when they arrived.
Responsibilities- Lead and inspire the team to meet and exceed company performance standards, focusing on fast, friendly customer service, product knowledge, and an upbeat atmosphere.
- Create a trusting atmosphere that encourages feedback from team members and guests, coaching and managing staff according to company policy.
- Recruit, hire, train, and retain high‑quality team members while fostering a culture where employees feel respected and recognized.
- Assist technicians in troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers in a professional, accommodating manner.
- Conduct visual inspections to ensure all products and services are available.
- Help achieve financial objectives through effective management of people, products, services, and facilities, emphasizing revenue and profit.
- Adhere to safety standards and company operation guidelines, including vendor relationships.
- Leadership experience that sets the example while working alongside team members.
- Strong desire to grow a career within the Truck Service division.
- High School Diploma (or GED) required;
Associate’s or bachelor’s degree preferred. - Preferred supervisory experience in convenience store, truck service, travel center, or related business activity.
- Knowledge and understanding of the Truck Service business preferred.
- Excellent verbal and written communication skills.
- Ability to effectively communicate with other managers.
- Flexibility to work nights, weekends, and some holidays.
- Valid driver’s license.
- Competitive wages and annual bonus opportunity.
- Medical, dental, vision, and life insurance.
- 401(k) with company match.
- Paid vacation and holidays.
- Tuition reimbursement.
- On‑site meal discounts.
- Wide variety of discounts on technology, travel, food, and fuel.
- Opportunities for growth and advancement with company‑paid training.
- Relocation assistance (relocation not required).
$18.00 – $20.00 per hour. Pay may vary based on responsibilities, duties, requirements, and relevant experience and skills.
Equal Employment OpportunityTravel Centers of America is an equal opportunity workplace. We welcome applicants regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information, or any other category protected by applicable federal, state, or local law.
Individuals with a disability may request a reasonable accommodation for the recruiting process. To request accommodation, email with your name, phone number, the position and location you are applying for, and details of your request.
The role requires the team member to regularly talk and hear, stand, walk, kneel, stoop, bend, crouch, crawl, climb, and perform repetitive leg actions occasionally. The team member may lift up to 50 lbs and move heavy objects. Vision required includes close, distance, color, peripheral, depth perception, and focus.
Work EnvironmentWork may involve exposure to outdoor elements in all seasons, fumes, particles, moving mechanical parts, vibration, and high noise levels. Exposure to dirt, dust, grime, grease, oil, gas, and high‑concentrated cleaning solutions may occur.
DisclaimerThis job description may not list all duties for this position. The incumbent may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This description is not a contract for employment, and either party may terminate employment at any time, for any reason.
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