ServiceNow Developer

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

• Design, develop, test, and deploy custom applications and integrations on the Service Now platform.
• Implement and support multiple Service Now modules, including but not limited to Incident Management, Change Management, Asset Management, CMDB, Service Catalog, and Knowledge Management.
• Collaborate with business analysts, stakeholders, and end-users to gather requirements and translate them into technical solutions.
• Maintain and enhance existing Service Now applications to improve functionality and user experience.
• Troubleshoot and resolve issues related to Service Now applications and workflows.
• Develop and maintain technical documentation, including design specifications, user guides, and support procedures.
• Ensure compliance with security policies and best practices in application development.
• Provide training and support to end-users and other IT staff as needed.
• Stay current with Service Now platform updates, new features, and industry best practices.

• BS in relevant discipline plus minimum 7 years or more years of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties of the job.
• Must be able to obtain and maintain a DOE Security Clearance
• ship required
• Candidate can work remotely but must be willing to travel onsite as needed

• Experience with Service Platform Configuration
• Proven experience implementing and supporting multiple Service Now modules.
• Experience with Service Now integration techniques such as REST, SOAP, and MID Server.
• Familiarity with ITIL processes and how they relate to Service Now modules.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Service Now certifications (e.g., Certified System Administrator, Certified Application Developer) are a plus.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.