E-commerce D2C Manager

Do you want to help Naïf grow even more online? Join us and take the lead in making our website and digital campaigns a success across NL, BE, DE and AT.

Our mission is to change the world of personal care, and to protect and care for the environment that our children (and their children) will live in at all costs. So we choose to make personal care products that are mild for sensitive skin and less harmful for our planet. We were the first brand to introduce plastic‑free wet wipes in the Netherlands, and we actively campaign against the use of microplastics in personal care products.

We have everything you need for your baby, from diaper cream to plastic‑free wipes, shampoo and even sunscreen. The sensitive baby skin doesn’t need a lot if you ask us, and definitely no bad stuff. That’s why Naïf products are made with natural ingredients, and without mineral oils, microplastics or SLES. We choose high quality ingredients because your baby only deserves the best.

Imagine this. It's Monday morning and you open the week with the marketing team: what shipped, what sold best during the weekend, and what matters most this week. A new range goes live on Thursday, so you block time to get the product pages right in all languages: pull the content from our PIM, check how the pages render, set the collection and the internal links.

After lunch you go through last week's performance with our Campaign Lead and our media agency, and you decide where the budget goes. Late in the afternoon you review the welcome flow in the CRM‑system before it goes live. And it's only Monday.

One thing you should know up front. In September 2026 we replatform  off a headless setup, onto a standard Shopify theme, with a new PIM, and without an in-house developer. You join right after that. From week one the store is yours, and we mean that literally: if a customer can see it, you own it. How the site works, what is on it, how we talk to customers after they buy, and what all of it earns, across NL, BE, DE and AT.

Are you the kind of person who brings structure to chaos and gets the right people involved? Who knows how to bring a brand to live via a digital platform? Do you want to own a webshop end to end instead of a slice of one? Then we’re looking for you.

• Run  across our 4 key markets (NL, BE, DE, AT); handling theme sections, navigation, search, and collection setups.

• Own product content end to end, from our PIM (Plytix) into Shopify: so every launch is correct, fully localized, and live on time.

• Own the digital shelf and on‑site SEO: product detail pages, category pages, copy that ranks, and the structured data behind it.

• Keep the site technically healthy: URLs and redirects, page speed, the sitemap, tracking and consent. You notice something is broken before a customer does.

• Own our app landscape and what it costs us: what we run, what it does, what we drop.

• Keep a ranked improvement list for  and work through it: what changes, why, and what it should return. Most of that is theme settings, content, merchandising and apps. We moved to a standard Shopify theme on purpose, so we build our own only when there is genuinely no other way.

• When something does need a developer, you scope it, brief it and check the work.

• Continuously test and tweak the path to checkout, onsite UX, and A/B tests to turn more visitors into happy customers.

• Own CRM and loyalty in Klaviyo: flows, segmentation, our newsletter programme and the subscription proposition. You work closely with our Communication specialist.

• Steer paid media (SEA, META, display) together with our Campaign Lead and our media agency. You set the direction and hold the budget to account.

• Align our promo calendar with the Campaign Lead and trade calendar, making sure every D2C campaign runs smoothly from start to finish.

• Dive into GA4, Shopify, Klaviyo, and GSC to spot what’s working, fix what isn’t, and present clear monthly updates on what we're changing next.

• You take pride in the details that keep our operations running smoothly. You double-check your work
  -code, prices, and promos- before hitting publish. When issues arise, you communicate…