Technical Implementation Managers

Location: The Hague

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting  The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
Cyber Security:
The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
Command and Control Systems:
The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
Satellite Communications:
The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
Electronic Warfare:
The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
Information Management:
The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program  Assistance and Advisory Service (AAS)  The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role  -   Role Duties and Responsibilities  Project and Deployment Management   Lead the technical planning and sequencing of end user equipment rollouts across the designated NATO sites, aligning with NCIA project schedules and specific site rules, under national and NATO regulation.
Coordinate with the primary supplier's logistics and procurement teams to ensure equipment availability, pre-configuration, and readiness prior to site deployment.
Coordinate with the primary supplier's site audit and site deployment activities to ensure delivery on schedule and to expectations.
Support any imaging and baselining tasks required to ensure devices can be deployed to the user on schedule.
Manage concurrent work streams across multiple geographic locations, applying robust risk and dependency management.
Track tasking, assess feasibility, log risks and issues.
Support pilot deployments and hypercare (CSM).
Collect user feedback and report findings.
Ensure adherence to change, release and service support processes.
Oversee technical acceptance testing and sign-off in accordance with NCIA acceptance criteria and national CIS authority requirements.
NCIA and NATO Stakeholder Engagement   Serve as the primary technical point of contact for the Project Implementation Manager , and Customer representatives and with the primary supplier for the assigned sites.
Liaise with Site Security Offices and Host Nation authorities (where appropriate) to coordinate site access, and site-specific access and work-related requirements.
Team Leadership and Supplier Oversight   Monitor the technical standards, working procedures, and quality gates for the deployment team.
Monitor subcontractor and supplier technical performance, escalating risks and issues to the Project Manager as necessary.
Provide technical mentoring and knowledge transfer to junior team members and site CIS support staff.
Reporting and Governance   Produce regular Project site delivery and status reports for the project management team, highlighting…