Senior Product Lead Data Science

Odido's ambition is to become the undisputed Customer Champion of the Netherlands, with the customer at the heart of the company. To support this ambition, there is a lot of attention for improving the Customer Journey and our Maestro platform is at the heart of it!

We are looking for a rare and talented individual who sits at the intersection of product strategy and data science; someone who can both define what we build and how we make it intelligent. As our Senior Product Lead Data Science for our Personalization Platform
, you will own the product vision, drive the roadmap, and apply advanced machine learning techniques to deliver highly personalized experiences at scale.

This is a senior, high-impact, cross-functional role that combines deep technical expertise with strong product leadership, ideal for someone who thrives in ambiguity, loves solving complex problems, and is passionate about the power of personalization. Ideally you will have approximately three to six years of experience in a Product Owner role and at least two to three years of experience in a PO role with AI, preferably in a commercial environment.

You are responsible for:

• Defining and owning the product vision and roadmap for our personalization platform, aligning it with business goals and user needs
• Translating complex data capabilities into clear product features and user stories that engineering, design, and business stakeholders can rally around
• Prioritizing initiatives based on impact, feasibility, and strategic fit, making difficult trade‑off decisions with confidence
• Acting as the voice of the customer, deeply understanding user behaviour and turning insights into product improvements
• Collaborating closely with engineering, design, marketing, and commercial teams to deliver features end‑to‑end
• Defining and tracklike KPIs and success metrics for the platform, ensuring continuous improvement and measurable impact

You will also help the team to:

• Design, develop, and deploy machine learning models that power personalised recommendations, content, pricing, or experiences (depending on your domain)
• Build and maintain experimentation frameworks (A/B testing, multi‑armed bandits) to continuously validate and improve personalization algorithms
• Work with large‑scale data to identify behavioural patterns and signals that drive personalization logic
• Ensure data quality, model reliability, and responsible AI practices (fairness, transparency, explainability)
• Stay ahead of the latest research and innovations in recommendation systems, NLP, and user modelling
• Contribute to the data infrastructure and feature engineering pipelines that underpin the platform

About the team:

The position will be in the Data Science team, which is a part of the Digital IT department. We have a diverse team with people from 5 continents! On a daily basis, you will work closely with your team, consisting of Data Scientists and Data Engineers, as well as business stakeholders from our Mass Market in order to be able to understand their goals and needs.

In this role, you will have a high degree of end‑to‑end responsibility and be the expert when it comes to further leveraging (Gen) AI capabilities for Odido customers.

Please note:

• English fluency is a must;
  Dutch is preferred
• Candidates must currently reside in the Netherlands

We want to become the most human‑centred telecom provider in the Netherlands. That might sound odd from an IT or network role, but that's exactly where it starts. Because without stable systems, a reliable network and smart technology there's no conversation, no connection, no trust. You make sure everything runs, even when nobody notices. And that's precisely the point. Even if the customer doesn't see you,…