Data Scientist

Location: The Hague

Dit ga jij doen
At Odido, we’re on a mission to become the  Customer Champion  of the Netherlands. That means delivering smart, human-centered digital experiences powered by data. As  Data Scientist , you help bring this mission to life, by building intelligent solutions that directly improve customer journeys, operational efficiency, and commercial performance.

You’ll work on  generative AI use cases  (like chatbots and voicebots using LLMs) and  predictive modeling  (for marketing and churn prevention). You’ll translate business needs into data-driven actions that impact millions of users, all while helping Odido become a truly AI-first telecom provider.

You’ll operate within a multidisciplinary environment, creating proof of concepts, scaling solutions into production together with data engineers, and translating complex insights into understandable language. From Natural Language Processing to deep customer analytics, you’ll help turn AI into impact.

Please note:

For candidates requiring a Highly Skilled Migrant (HSM) visa, Dutch immigration law sets a minimum gross monthly salary that depends on age. For those aged 30 and above, this legal threshold currently exceeds the upper end of our medior salary scale.

As a result, we may unfortunately not be able to offer a compliant HSM visa sponsorship for candidates in this category. We encourage you to consider this before applying and are happy to discuss other opportunities that may be a better fit, at another stage.

The Role
You will join a growing, international team of data scientists and engineers within the Digital IT department. The  Data Science team  works across all business domains:
Customer Operations, Mass Market, Enterprise, Finance, and Network.

You’ll have the freedom to shape your projects, the trust to deploy to production, and the satisfaction of seeing your work deliver value in real-time. Whether you're optimizing chatbot efficiency or refining a churn model, your work will reach thousands, even millions of users.

Your responsibilities:

Build and improve generative AI solutions (LLMs, chatbots, voicebots, agentic workflows) for internal and external users

Design predictive models that inform commercial campaigns and reduce customer churn

Translate business needs into machine learning use cases and deliver production-ready solutions

Work in sprints with cross-functional teams (product owners, engineers, business analysts)

Present insights and results to both technical and non-technical stakeholders

Champion clean code practices, model monitoring, and continuous improvement

Drive automation and containerization (e.g., using Docker) to enable scalable deployment

Stay ahead of AI trends and bring new ideas into the team

At Odido, we believe in people, not Mass-apply bots.  We personally review every application, no keyword filters or automated AI decisions. That’s why we ask you to briefly share why this specific role at Odido fits your experience and ambition. If it’s a match, we’ll notice.

We do not hire your AI (yet)...;

-)

Together we are
We want to become the most human-centred telecom provider in the Netherlands. That might sound odd from an IT or network role, but that's exactly where it starts. Because without stable systems, a reliable network and smart technology there's no conversation, no connection, no trust. You make sure everything runs, even when nobody notices. And that's precisely the point. Even if the customer doesn't see you, your impact is felt in every conversation, every connection and every moment it just works.

Because when the technology is solid, people can work, customers can be helped, and trust is built.

This is what we stand for
At Odido we're there for each other. We see each other's talents. We listen…