Team Assistant

Glo Jobs analysis estimates
· not the employer's figures

Support · ~2 yrs
· Secondary / High School
· English/French/Spanish

Duty station The Hague, Netherlands

Formality check 1 / 5 — low

Formality measures wording patterns — e.g. unusually specific requirements or a short application window — that can suggest a vacancy may favour a pre-identified candidate. This one shows:

This position is located within the United Nations Staff Mutual Insurance Society against Sickness and Accident Unit (UNSMIS) based in The Hague, as part of the Medical Insurance Section, Financial Resources Management Service, Division of Administration, at United Nations Office  Team Assistant will report to the Administrative and Benefits Officer of the Medical Insurance Section, Chief of Unit.

Under the supervision of the Administrative and Benefits Officer of the Medical Insurance Section, the incumbent is responsible for the following duties :

• Processes health insurance claims;
• Checks claims, prior authorizations and supporting documents; checks benefits and related costs assisted by more experienced Claims Assistants of the Unit;
• Verifies and validates expenses, uses accurate reimbursement codes and effects data validation in the MIUS (Medical Insurance Underwriting System) and the e-Claims portal of UNSMIS;
• Timely follows-up of pending files;
• Analyzes the list of pending payments and the list of pending claims with the assistance of more experienced Claims Assistants of the Unit;
• Assists in drafting responses to insured members;
• Acts as a backup for provision of front office client services;
• Performs other duties as assigned by the supervisor.

Professionalism:
Knowledge of general office support and ability to verify and validate expenses. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Teamwork:
Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and organizing:
Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

High school diploma or equivalent is required.

At least two (2) years of experience in general office support or related area is required. The minimum years of relevant experience is reduced to zero for candidates who possess a first-level university degree or higher. Experience in the United Nations Common System or similar international organization is desirable. Experience in international health insurance schemes is desirable.

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Either Arabic or French or Chinese (Mandarin)
or Spanish or Russian or…