Head of Global Value Stream Management – APM Terminals

APM Terminals

Head of Global Value Stream Management (VSM) – APM Terminals | The Hague, Netherlands

APM Terminals is at the centre of global trade, operating a network of container terminals that support the movement of cargo around the world.

As we continue to strengthen how we operate as one global business, we are looking for a Head of Global Value Stream Management (VSM) to establish and lead the enterprise approach to value streams, process management and process governance across APM Terminals.

This is not a traditional Lean, Continuous Improvement or PMO leadership role.

The opportunity is to create the long-term organisational capability that connects our enterprise operating model, value streams and processes, bringing greater clarity to how work flows across APM Terminals, where decisions are made and how we continuously improve performance.

You will work across functions, terminals and geographies, influencing from the operational frontline through to senior leadership. Success will depend as much on your ability to build trust, navigate complexity and mobilise an international organisation as it will on your technical understanding of Lean, value streams and process management.

As Head of Global Value Stream Management, you will own and develop APM Terminals' enterprise approach to value streams and process management and help embed this as an enduring organisational capability.

Working across a complex global matrix, you will connect business process owners, process experts, terminal teams, functions and technology around a common approach to how processes are designed, governed, understood and improved.

The role will initially report to the Head of Transformation Office, reflecting the close connection to the enterprise operating model work currently being developed through Standard Terminal. You will play a central role in taking this work from programme design into sustainable business ownership.

This requires a leader who combines deep practical experience with strong business judgement, someone who can maintain rigour and standards while understanding when the organisation genuinely needs to adapt.

• Establish and lead the enterprise approach to Value Stream Management across APM Terminals.
• Translate the enterprise value tree into clearly defined value streams and underlying processes.
• Create greater clarity around process ownership, accountabilities and decision-making.
• Establish the governance and discipline required to manage processes consistently across a global organisation.
• Ensure Value Stream Management becomes an embedded business capability rather than a standalone programme.

• Help translate APM Terminals' enterprise operating model into practical ways of working.
• Establish clear principles and governance for how value streams and processes are defined and managed.
• Bring greater consistency to process management while recognising legitimate differences across terminals, functions and markets.
• Connect individual process changes to their wider upstream and downstream impact.
• Ensure process ownership remains closely connected to operational and business outcomes.

• Build strong communities of Business Process Owners, Business Process Experts and subject-matter experts across APM Terminals.
• Establish an effective cadence for these communities to collaborate, resolve issues and drive change.
• Strengthen connectivity between terminals, functions, process communities and Technology.
• Create clear routes through which the organisation can access expertise and understand the impact of proposed change.
• Build…