Commercial Parts Pro Store

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth, partners with the GM to manage team members, and has expert knowledge of automotive systems and parts. It sources from multiple channels including special order, FDO, and second source, and directs drivers to ensure timely and accurate delivery.

The position is full‑time.

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with the GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASA ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Effective communication, listening, and problem‑solving skills are essential.

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus)
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide in all units, whole numbers, fractions, decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
• Work an assortment of days, evenings, and weekends as needed

A minimum of 3 years of prior automotive parts experience is preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.

High school diploma or general education degree (GED).

ASE Certification Preferred, but not required.

The role involves predominantly walking or standing, handling or feeling objects, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling, and frequently lifting or moving up to 50 pounds (occasionally up to 100 pounds). Specific vision requirements include close, distance, color, depth perception, and ability to adjust focus.

The environment is primarily indoors, with occasional outdoor exposure and weather conditions while installing batteries and wiper blades. Exposure to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration may occur. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state or local protected class.