Shift leader, Restaurant​/Food Service

About Jersey Mike's

Jersey Mike’s Subs, established in 1956 in Point Pleasant, New Jersey, has grown into a community‑centric brand that prioritizes high‑quality subs and exceptional customer service. The company values teamwork, enthusiasm, and a culture of giving back to local communities.

• Coaching staff to deliver outstanding customer service.
• Producing high‑quality food and baking bread.
• Delivering the Jersey Mike’s experience to every customer.
• Handling cash and opening/closing the store.
• Following the Learning Management System Training Program.
• Developing others for career growth.
• Enforcing policies and procedures.
• Participating in local and national marketing initiatives.
• Driving sales and building business.
• Maintaining cleanliness and sanitation practices.
• Being certified in all four restaurant positions.
• Effective communication throughout the team.
• Exhibiting a sense of urgency and a positive attitude.
• Moving up to 50 lbs without assistance (or with a medical notation if required).
• Working 38‑40 hours per week and being reliably punctual.
• Reporting issues to GM/AGM/DM promptly.
• Leading by example with quality food, service, and a clean uniform.
• Managing a crew of 2‑5 people and performing all opening/closing tasks.
• Proficient slice‑making and store sanitation.
• Serving high‑quality, fresh products with energy and personalized service.
• Engaging customers with friendly banter and community spirit.

• High school diploma or equivalent.
• Preferred: 1 year QSR experience.
• Must be 18+ to operate the slicer.
• Serve Safe Certification – Food Handler.
• Reliable transportation.

Mid‑Senior level

Temporary

Other

Restaurants