Relocate to Bali - Customer Expert; French Speaker

We are looking for a Customer Expert (French Speaker) to join our growing team in Bali. If you have strong or fluent French and English communication skills and a passion for helping customers, we'd love to meet you.

• Provide timely support to customers through digital communication channels (phone, email, and chat) for a consumer electronics client.
• Assist customers with basic technical issues using provided scripts and guidelines.
• Identify and elevate priority issues through the proper channels.
• Achieve all key performance indicators (KPIs) set by the company and client.
• Collaborate with the team to improve processes and overall customer experience.

• Minimum D3 or Bachelor's degree from any major (fresh graduates are welcome).
• Willing to work in a shifting schedule, including weekends, public holidays, and permanent night shifts.
• Fast learner and able to work across multiple communication channels (email, chat, and voice).
• Strong or fluent French communication skills (written & verbal) - will be tested.
• Intermediate level of English is acceptable.
• Willing to work fully onsite and relocate to Bali, Indonesia.
• Competitive salary package
• International work exposure
• Supportive and multicultural team
• Training and career development opportunities
• Relocation benefits for candidates coming from outside Bali