Recruitment & Training Associate (Facility Service​/Outsourcing

Recruitment & Training Associate (Facility Service/Outsourcing)

• Design, develop, and deliver training programs for Zero Collar, and Blue Collar.
• Conduct Training Needs Analysis (TNA) in coordination with HR, recruitment, and operational teams
• Prepare training modules, materials, presentations, SOP, and assessment tools (pre-test & post-test)
• Deliver classroom, on-the-job training (OJT), induction, refreshment, and soft skills training
• Ensure compliance with operational procedures, HSE, service quality standards, and company policies
• Evaluate training effectiveness and provide recommendations for continuous improvement
• Maintain training records, attendance lists, evaluation results, and training reports
• Support onboarding and deployment readiness through structured induction programs
• Coach and mentor employees to improve performance, discipline, and service excellence
• Coordinate with clients and internal stakeholders to align training content with service level agreements (SLA)

• Minimum Bachelor’s degree (S1) in Psychology, Education, Human Resources, Management, or related field
• Minimum 2–3 years of experience as a Trainer, Learning & Development, or Operational Trainer (IFM/Outsourcing preferred)
• Strong understanding of adult learning principles and training methodologies
• Experienced in delivering training for operational workforce (cleaning, security, engineering, support services, etc.)
• Able to create structured training modules and engaging presentation materials
• Good presentation, facilitation, and public speaking skills
• Strong analytical skills to assess training needs and measure training effectiveness
• Willing to travel and conduct training at multiple sites/locations
• High level of discipline, adaptability, and ability to work under operational pressure
• Certification in Training of Trainer (ToT) is an advantage

Aeon Delight Indonesia (PT. Sinar Jernih Sarana) was incorporated in 2009 and part of Aeon Delight Group of Japan, which is based in Jakarta, Indonesia. We have grown rapidly in work force, providing service to many well-known companies and organizations. Our company has provided Integrated facility services with nationwide service coverage. In order to meet the demand of our service outside of Metro Jakarta, then at the beginning of 2015 we have opened our branch in Bali, then grow rapidly in Bandung, Bandar Lampung, Palembang, Surabaya and Semarang
- Yogyakarta.

Aeon Delight Indonesia (PT. Sinar Jernih Sarana) was incorporated in 2009 and part of Aeon Delight Group of Japan, which is based in Jakarta, Indonesia. We have grown rapidly in work force, providing service to many well-known companies and organizations. Our company has provided Integrated facility services with nationwide service coverage. In order to meet the demand of our service outside of Metro Jakarta, then at the beginning of 2015 we have opened our branch in Bali, then grow rapidly in Bandung, Bandar Lampung, Palembang, Surabaya and Semarang
- Yogyakarta.