Officer Technical Service; Bali

Are you passionate about maintaining and servicing medical equipment that supports patient care? If so, this opportunity could be for you! Join

B. Braun Indonesia, a global leader in medical technology, where your technical expertise and dedication to service excellence will be valued and recognized. Take the next step in your career and help shape the future of healthcare with us.

• Implement and maintain high standards of after-sales service.
• Follow established operating procedures to ensure consistent quality.
• Address customer inquiries, troubleshoot technical issues.
• Understand their needs, address concerns, and provide personalized support.
• Act as a bridge between technical aspects and customer satisfaction.

• Min. Diploma 3 Biomedical Engineer (D3 ATEM) or majoring in Electronic or Technical.
• Ideally 1 - 2 years experience in technical services, preferably in the healthcare or medical equipment industry.
• Ability to understand technical products related to the principle of technology, diagram flow, block diagram and the operating of product/machine to equip technician for perform service activities such as installation, maintenance and solving problem.
• Ability to provide better and standard service based on customer experience's journey that interacted with our technical service team.
• Starting from received inquiry or complaint until closing the case.

• Hybrid work system
• Annual Bonus
• Company devices provided.
• Education support & personal development
• Medical Insurance
• Annual Leave
• Regular team building and employee social gatherings.