More jobs:
IT Supervisor
Job in
Denpasar, Bali-Denpasar, Bali, Indonesia
Listed on 2026-09-10
Listing for:
Townsquare Group
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Network Administrator
Job Description & How to Apply Below
ARE YOU THE IT LEADER BEHIND A SEAMLESS 5-STAR HOTEL EXPERIENCE?
A leading 5-star hotel in Bali is looking for an IT Supervisor to support our commitment to delivering exceptional guest experiences through reliable, secure, and efficient technology.
We are looking for a proactive and technically strong IT Supervisor to join our team in Bali
.
- Supervise, coach, and evaluate the IT team to ensure high productivity, professional service, and consistent technical performance.
- Monitor daily hotel IT operations and ensure all systems, networks, hardware, software, Wi-Fi, CCTV, telephone/PABX, servers, and other technology infrastructure operate smoothly and reliably.
- Handle and troubleshoot IT incidents, user complaints, and system disruptions promptly, minimizing downtime and maintaining seamless hotel operations.
- Plan and control preventive and corrective maintenance, IT asset management, system backups, cybersecurity measures, and technical documentation.
- Analyze recurring IT issues and system performance, coordinate with vendors and service providers, and recommend improvements, upgrades, and technology replacements when required.
- Minimum D3/S1 in Information Technology, Computer Science, Information Systems, or related field
, with experience in an IT Supervisor/Team Leader role and 2-3 years of IT experience, preferably in a 4- or 5-star hotel. - Strong knowledge of hotel IT infrastructure, including LAN/WAN, Wi-Fi, servers, switches, routers, firewalls, CCTV, PABX, computers, and IT peripherals
. - Familiar with hospitality technology systems such as PMS, POS, guest Wi-Fi, door lock systems, and other hotel applications
, with strong troubleshooting and analytical skills. - Knowledge of IT security, backup systems, access control, antivirus, network monitoring, preventive maintenance, asset management, and vendor coordination
. - Strong leadership, communication, planning, problem-solving, and customer-service skills; able to work under pressure and support 24/7 hotel operations
, with good English communication skills.
- Competitive Basic Salary (nett of tax).
- BPJS Kesehatan dan Ketenagakerjaan.
- THR.
- Medical Reimbursement according to company policy.
- Free Parking.
- Annual Leave.
- Hotel staff benefits and privileges according to company policy.
- Career development opportunities within a luxury hospitality environment.
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