Office Support Associate

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

The School of Merchandising & Hospitality Management (SMHM), housed within the G. Brint Ryan College of Business, is centered on the world’s largest consumer-focused industries—Hospitality and Retail. Our nationally ranked and accredited programs offer opportunities for students to work with world-class research faculty as well as meet industry professionals who serve as guest lecturers, project mentors, and internship supervisors. These constituents play a key role in strengthening our ability to provide extraordinary experiences for our students.

Our faculty are committed to ensure that students become problem solvers, critical thinkers, and creative innovators. Seventy-two percent of new graduates from our school land careers in their chosen field. Their jobs, their titles, and their career paths are each distinct, but the common thread that makes an SMHM alum special is their preparedness to create memorable customer experiences in their chosen careers.

The person in this position is responsible for performing public relations functions as well as delivering great customer service. The customers in this unit are the School of Merchandising and Hospitality Management Director, Staff, Chairs, Faculty and External constituencies including internal and external guests that enter the SMHM Director's suite. It is necessary for the person in this position to be flexible in multitasking and changing from task to another quickly.

Interruptions of scheduled work may occur; thus, flexibility is necessary to accomplish the work in a timely manner. The person in this position must be able to organize work based on priorities established by the School Director.

High school diploma and three years of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.

• Advanced customer service skills.
• Exceptional interpersonal skills.
• Knowledge of Microsoft Office.
• Advanced attention to detail.
• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
• Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.
• Ability to conceptualize, plan and organize multiple programs and assignments effectively.
• Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
• Ability to work independently.
• Ability to develop and maintain good, positive working relationships.
• Ability to learn and retain knowledge of policies, practices, procedures and terminology of assigned function.

• Office…