Sr. Manager, Bioinformatics Operations; Hybrid - East

Pay Range: $ - $ / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthy
  
  MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Complete oversight of BME operations for large, complex sites and/or multiple sites to ensure service program efficiency and to satisfy the equipment support needs of the company.

The purpose of the BME Sr. Manager position is to develop, coordinate, and expand the BME program as necessary to ensure all aspects of service (internal and external) for all lab instrumentation and general lab equipment satisfy the quality and regulatory requirements and service needs for each lab, enabling operations to run efficiently, profitably, and with excellent quality.

We are a leading oncology diagnostics company dedicated to advancing precision medicine through cutting edge ultra-sensitive genomic technologies. As we expand our portfolio of minimal residual disease (MRD) testing solutions, we are seeking a highly skilled and motivated Bioinformatics Scientist to join our team. This role offers the opportunity to contribute to the development and implementation of bioinformatics methods that directly impact cancer patient care, enabling improved monitoring, and more informed treatment decisions.

As the Regional Manager of Bioinformatics Operations team, you will lead the east region directly contributing to our focus of delivering actionable diagnostic insights that enable superior patient care. The focus of this role is to oversee and deliver high quality, stable and efficient Bioinformatics Pipelines and Applications in our genetic laboratories. You will work in an agile environment, foster innovation and lead the team in validating, supporting, and extending fully automated clinical-grade analysis pipelines and applications that meet the needs of our customers.

This role partners closely with business stakeholders, Product Owners, Bioinformatics Research Engineers, Laboratory/Medical Scientists, and Enterprise IT etc. You will ensure the appropriate service levels and sample TATs are maintained. Define and implement the vision, strategy, and roadmap for quality products across the region both on prem and in the cloud.

This professional will work in a hybrid capacity with 3 days required onsite at our Marlborough, MA location.

• Manage a team of bioinformaticians and drive accountability in order to support clinical genomics operations.
• Efficiently manage the daily bioinformatics support needs, meeting business SLAs and TAT targets.
• Work closely with the laboratory operations team to support samples moving through production.
• Manage incidents through timely and effective communication, collaboration, escalation and expeditious resolution of issues.
• Define and improve on-call schedules for incident response.
• Creatively organize, build, and schedule a team of employees to provide full operational coverage across the region.
• Maintain logs, audit trails, and health monitoring dashboards for operational resilience.
• Monitor daily operational performance metrics and proactively address bottlenecks.
• Manage the systems associated with Bioinformatics Operations that support the production samples on premises and in the cloud.
• Familiarize and use the electronic document management systems, as needed for appropriate compliance documentation…