Customer Service Representative

Public Service Institute hires Customer Service Representative talent that measures itself in pipeline created, not meetings booked. This Denton opening trades 1 years and Outbound Calling for $46,000 - $66,000, then layers on the ownership most listings only hint at.

• Stitch together a referral program Public Service Institute customers want to share
• Pair Customer Success insight with gut feel to rank the hottest leads
• Turn a $46,000 - $66,000 budget into measurable documentation-first growth
• Hands-on ownership of social media calendars and community engagement
• Sniff out the Escalation Management gap that's leaking deals at handoff
• Own the handoff doc that keeps nothing falling between Outbound Calling and CRM
• Pitch Public Service Institute's heads-down-and-happy offering to buyers who haven't heard of us yet

• Real proficiency with Escalation Management, plus willingness to learn Empathy fast
• A growth mindset and openness to constructive feedback
• Sharp organizational skills and an ability to juggle multiple work streams
• 1+ years that left you with strong instincts and few
• The discipline to finish the boring 20% that makes the rest matter
• Demonstrated knack for making the calmly-fast-moving feel manageable
• 1+ years building trust the slow, unglamorous way

Trusted by businesses nationwide, Public Service Institute operates a quality-focused sales marketing platform from its Denton base. Inclusion isn’t a poster on the Denton, TX wall; it’s who gets pulled into the room and heard.

We do not just dangle $46,000 - $66,000; we back it with mentorship, a real benefits suite, and schedules that bend around Denton, TX living.

Last touched this morning, the Customer Service Representative listing remains active and unfilled.