Library Strategic Engagement Specialist - Library

Library Strategic Engagement Specialist JOB SUMMARY

The Library Strategic Engagement Specialist supports the TWU Libraries' outreach and engagement initiatives by coordinating student programming, maintaining social media presence, and representing the library across campus. This position coordinates library programming efforts from concept through completion, maintaining event inventory and supplies, and scheduling strategic content for digital platforms. The Specialist collaborates with campus partners and student organizations to enhance library visibility, tracks engagement metrics to assess program effectiveness, and assists with promotional materials and special projects that advance the library's strategic goals.

Work is performed under limited supervision and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluations system and in accordance with the University Policies and Procedures.

Reports to:

Director, Library Strategic Engagement

Supervises:
May supervise Student Assistants

• Provides general assistance in library assessment as needed.
• Carries out unit-related special projects.
• Supports campus and library events.
• Creates student programming for TWU Libraries.
• Maintains an inventory for supplies and materials needed for events and programming.
• Creates a strategic content calendar for social media.
• Schedules approved content on social media and TWU platforms.
• Assists with promotional material development.
• Collaborate with student groups and campus departments.
• Oversee logistical details of library events from concept to post-event reporting.
• Tracks event participation and engagement.
• Represents TWU Libraries to external bodies across campus.

• Engages in continuing education activities.
• Suggests process improvements to inform new and existing workflows.
• Serves on library and university committees.
• Performs other duties as requested.

Bachelor's degree required. Additional job related experience and/or education may substitute for the required education on a year-for-year basis.

Two years of library or related experience required.

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.

All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

• Knowledge of Microsoft and Adobe software as well as Google Office Suite.
• Knowledge of design software including Canva.
• Knowledge of social media platforms.
• Ability to utilize computer technology to access, gather, compile, examine, arrange, and analyze data, generate reports, and communicate with others.
• Exceptional interpersonal skills, high-level communication skills including written and verbal.
• Ability to problem-solve and prioritize.
• Ability to work independently, creatively, collaboratively, and effectively as a team member.
• Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities.
• Ability to handle multiple and simultaneous tasks with ease.
• Ability to perform highly detailed oriented work with high level of accuracy.
• Ability to work in a rapidly changing environment and to adapt to changing technologies.
• Ability to deliver superior customer service to a broad range of patrons.
• Ability to foster a cooperative work environment.
• Ability to implement and achieve short and long range goals.
• Ability to establish and maintain effective work relationships with students, faculty, staff, vendors, and the public.
• Ability to represent the department, library, and University in a friendly, courteous, and professional manner.
• Ability to use a personal computer and other office equipment, including related university software and email.

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee may be required to travel.

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management.…