Student Services Coordinator - and Solutions; SOS

Title:

Student Services Coordinator - Seeking Options and Solutions (SOS)

Employee Classification: Student Services Coordinator

Campus: University of North Texas

Division: UNT-Student Affairs

Sub Division-Department: UNT-Dean of Students

Department: UNT-Dean of Students-Gen-160200

Job Location: Denton

Salary: 47,000

FTE: 1.000000

Retirement Eligibility: TRS Eligible

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas‑Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people‑first values‑based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

The Dean of Students Office fosters the development of leadership, civility, accountability, and responsibility in the University of North Texas student; builds community through service and involvement; and serves as an advocate for all students. This office is dedicated to supporting the UNT student who may need assistance in resolving complex personal and academic matters. We strive to help all students achieve their academic and personal goals and enhance the UNT student experience.

This position is part of the intervention services team addressing the needs of students impacted with health, personal, social, and academic issues by providing interventions, referrals, and follow‑up services. The staff member may also be assigned CARE Team cases on occasion. This position will report to the Director of Intervention Services.

Bachelor's degree in related field and two years of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.

Excellent public speaking skills with experience in conducting training workshops. Ability to provide leadership and mentoring to student populations. Experience in networking across departments and programs. Ability to communicate and work with a diverse population. Strong organizational skills and ability to simultaneously execute multiple projects. Excellent verbal and written communication, and computer skills.

• Meets with students to help remove barriers as part of a retention goal.
• Effectively triage and manage student issues and concerns based on level of severity.
• Helps maintain processes, assessment and data collection within the SOS program.
• Completes special projects, assignments and serves on committees as assigned by the University.
• Responsible for completing all appropriate training as assigned by the University and complies with all policies and procedures.
• Directly supervise graduate assistant or student staff in meeting the needs of the SOS program.
• Communicates effectively with students, staff and faculty in relationship to specific job functions and policy.

Sedentary work that primarily involves sitting/standing.