GLO – Compliance Analyst III

The Texas General Land Office is seeking a Compliance Analyst III (On-Site Representative TSVHs) within the Veterans Land Board Department of the agency.

Performs highly complex (senior level) compliance analysis work for the Veterans Land Board (VLB) at the Texas State Veterans Homes (TSVHs). Develops strong working relationships with contract operator and facility representative. Provides contract review, technical advice, and policy interpretation. Reviews contract and documentation for accuracy and compliance with state and federal laws and regulations. Performs detailed on-site review of the facility and documentation.

Documents areas of non-compliance and reports high risk and repeat areas of non-compliance. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.

• Serves as the Veterans Land Board (VLB) On-Site Representative (OSR) at the Texas State Veterans Homes (TSVHs). Serves as liaison between the operator and the Department of Veterans Affairs (VA). Works in concert with the Facility Administrator to ensure the contract deliverables are met and the facility is effective, efficient and providing appropriate care for the residents. Builds strong, professional working relationships with the operator’s designated Facility Administrator.
  
  Cultivates and maintains open channels of communication, effectively conveying expectations to the contract operator’s designated Administrator in a respectful, positive, and clear manner. Provides technical advice to contractor/operator and facility administrator as situationally indicated. Consults with contract operator and/or Facility Administrator interpreting policies, procedures, rules and guidelines as they apply to the program and TSVHs. Collaborates in a productive way with the operator to improve efficiencies and resolve technical and operational issues.
• Attends and participates in operator meetings. Stays informed of all complaints, participates in exit and entrance conferences and similar meetings with surveyors and inspectors, and reviews results of inspections and surveys. Reports actual or suspected data breeches and disclosures of Personally Identifiable Information (PII) to the TSVHs manager. Maintains working knowledge and provides on‑site verification of the contract operator’s progress on Plans of Correction.
  
  Documents areas of non‑compliance, and monitors Administrator’s progress in executing requested corrective actions. Reports high risk and repeat areas of non‑compliance to the VLB Program Administrator. Assesses documentation and maintains records of compliance activities, such as complaints received or investigation outcomes. Maintains situational awareness of and communicates financial related issues including expense control, procurement requests, logistical requirements, and related activities in support of TSVHs operations.
• Monitors and ensures TSVHs operational compliance and provides on‑site management of the contract between the VLB and the contract operator. Performs detailed and comprehensive on‑site reviews of facility premises, departments, patient census reports, relevant facility and patient records to ensure the facility is appropriately maintained and administered. Prepares operational, administrative and required documentation for state and federal agencies based on information gathered from on‑site and desk review of documentation.
• Verifies and reviews Procurement Card (Pro Card) purchases, operator invoices, and Veterans Affairs reimbursement documents. Monitors and processes Operator Action Requests (OAR) and Operator Reimbursement Requests (ORR). Monitors Capital Expenses (CAPEX) and ensures that only authorized OARs and ORRs are approved. Provides functional oversight and prepares reports of the various types of…