Crisis Case Manager Job Denton area,Texas USA,Healthcare

Underthe direction of the Program Manager of Mobile Crisis Outreach Team (MCOT)
Services and within federal, state and local guidelines performs moderately complex case management work.

This position is responsible for ensuring all individuals who complete a Risk of Harm (ROH) assessment receive a 24hr follow upappointment, within 24 hours of their initial assessment, and connectindividuals to services within the Denton County MHMR or in the community. Works under moderate supervision, with limitedlatitude for the use of initiative and independent judgment.

Education,Training, and Experience

Graduation from an accredited four-year college or university with major course work in a human service field as required to qualify as a Qualified Mental Health Professional (QMHP) required.
Previous Crisis experience and 6 months experience in mental health field preferred.

Registration,Certification, Licensure, and Other Qualifications

Must have and maintain a background and criminal history free from any disqualifying offenses as outlined by the Texas Administrative Code (TAC) and the Health and Human Services Commission(HHSC).
Must posses sand maintain a valid driver's license and automobile insurance.

oIndividualswith an out-of-state driver's license must be able to obtain a driver's licensein the state of Texas within thirty (30) days.

Successful completion of all position-specific training within thirty (30) days of employment is required.

Knowledge,Skills, and Abilities

Skillsin interviewing, listening, and providing case management services. Ability totriage and determine need for further assessment, provide appropriate referrals/resources to clients, prepare reports, and communicate effectively.
Abilityto convey instructions and explanations to individuals and interested parties.
Maytrain others.
Highly effective in working objectively with a diverse group ofpeople and be able to demonstrate communication, organizational,administrative, and office managerial skills.
Computer skills required, specifically use of Microsoft Office,Microsoft Outlook, and the Center's electronic health record system.
Ability to make decisions based on education and or clinical experience, which reflect consistency with Center's Guiding Principles,Policies and Procedures, and Standards of Care.
Ability todisplay regular and reliable (in-person, if required) attendance.
Understanding and practice of Trauma Informed Care principles.

The following list outlines key responsibilities for the position; however, it is not exhaustive and does not encompass all responsibilities. Additional duties may be assigned as needed.

Attends and participates in all scheduled meetings.

a. Staff will attend all Crisis team meetings as scheduled and sign in for meetings to acknowledge their presence and understanding of the topics discussed.
b. If a meeting is missed, staff will get with supervisor within one week to review the information.

Provides courteous, professional services atall times.

a. Maintains professional boundaries.
b. Interacts with center staff, clients, and community members in a professional manner.

Enters time worked accurately each day and submits time sheet by deadline given.

Provides emergency/crisis intervention when necessary according to HHSC, trauma informed care principles, and centerpolicies and procedures.

a. Completes triages with individuals who presentwith risk of harm to self or other and determines need for MCOT QMHP/LPHAintervention.
b. Completes safety plans with individuals asneeded.
c. Assists with safety monitoring as needed for individuals experiencing a crisis.

Works collaboratively with MCOT members toensure all necessary level of care (LOC) 9,0, and 5 services are provided.

a. Completes follow up, LOC5 appointments, andcase management appointments as assigned within deadline given.
b. Communicates recommendation to necessary staff(i.e. Counselor, Supervisors, Psychiatrist, Case Manager, etc.?)

Develops Recovery plans collaboratively witheach individual.

a. Recovery plans are completed during LOC5appointment, case management appointment, or at time of modified intake into Mental Health services.
b. All persons with a substance abuse diagnosis,have a Recovery Plan goal which addresses substance abuse needs.
c. All Recovery Plan objectives are individualized and measurable.
d. The Recovery Plan is reviewed as needed and updated when client identifies new goals or completes goals.

Effectively managers the LOC0 case load toensure all individuals who receive ROH assessment receive…