ERP System Administrator

Position Overview

Title: ERP System Administrator I

Employee Classification: ERP System Administrator I

Campus: University of North Texas - System Administration

Division: SYS-Information Technology

Sub Division-Department: SYS-Information Technology

Department: SYS-Information Technology-925000

Job Location: Denton

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

UNT System Information Technology is a component of The University of North Texas System. The mission of UNT System Information Technology is simple: to be the best at delivering customer-aligned IT solutions and services. Our services are provided to all member institutions using an IT shared services governance model. UNT System Information Technology provides the primary technology used by all campuses to support their operations.

These include: shared resources of data centers, computing hardware, software applications, network and voice communications, collaboration and productivity capabilities, central web services, risk management, and security and compliance services. As a department, we strive to provide the most professional personnel possible to serve our campus constituents. The University of North Texas is a state employer offering great benefits, including medical, dental, life, retirement, ample paid time off, and great work/life balance.

Position Overview

The ERP Systems Administrator I supports daily operations of ERP systems by installing, configuring, and maintaining software, troubleshooting issues, and automating routine tasks. The role ensures system stability and performance, provides second-tier support, and maintains documentation. It fills a critical gap between help desk and senior admin roles, enabling efficient service delivery and allowing senior staff to focus on strategic initiatives.

Minimum Qualifications

Bachelor's degree with coursework in computing or information systems and one year of related computer programming experience; or any equivalent combination of education, training and experience.

Knowledge,

Skills and Abilities

• Knowledge of ERP systems, client/server architecture, and software installation and configuration.
• Proficiency in troubleshooting and resolving system issues, with the ability to analyze problems and develop effective solutions.
• Skilled in scripting and automation to streamline tasks.
• Familiarity with system performance monitoring.
• Ability to read and apply technical documentation.
• Effective communication and collaboration skills to work with users and technical teams. Detail-oriented with strong documentation practices.
• Knowledge of safe working procedures and licensing compliance.
• Capable of working independently while following…