Manager Data Warehouse & Integrations - IT Solutions

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Manager, Data Warehouse & Integrations

The Manager, Data Warehouse & Integrations is responsible for leading the development, maintenance, and continuous improvement of university-wide data warehouse, business intelligence (BI), data integration, and web services. They will serve as a champion, advisor, and liaison to university partners and key stakeholders for the development and effective use of this suite of services, as well as the primary contact for application vendors and service providers.

Additionally, they will coordinate business processes between their area and other ITS teams, and facilitate key divisional processes including incident and problem management, knowledge management, service process design, and performance analysis.

The Manager, Data Warehouse & Integrations will assist the Director of Enterprise Applications in fostering strong and collaborative partnerships between IT Solutions and greater university community. In support of this goal, they will assist in the design, delivery, and assessment of a portfolio of enterprise application technology services that support and enhance teaching, learning, research, and administrative functions.

As a member of the IT Solutions (ITS) leadership team, the Manager, Data Warehouse & Integrations will help lead the division in realizing its mission to “empower an agile, digital university and elevate technology as a strategic institutional asset”. They are expected to work with the CIO, Deputy CIO and other divisional leaders to drive cultural and technological transformation within IT Solutions and promote a collaborative, human-centered, innovative, accountable, transparent, and inclusive culture within ITS.

Reports to:

Director, Enterprise Applications

Supervises:
Application Integration Engineer, Application Developer, ERP Administrator, Senior Database Administrator, Database Administrator, Data Warehouse & BI Solution Architect, Data & Reporting Developer, and Student Assistants

• Trains, coaches, and mentors employees under their supervision.
• Plans and conducts performance appraisals of employees under their supervision.
• Conducts research on emerging products, services, protocols, and standards in support of the functions within Integration.
• Prepares area budget and evaluate costs and performance of existing and new initiatives.
• Assists in the development and implementation of major project timelines.

• Consults with university partners and key stakeholders on design and implementation of new and re-design systems to ensure that technology projects meet functional requirements, system compliance, and interface specifications.
• Manages complete solution development lifecycle, including gathering requirements, analysis, design, application development, testing, implementation, maintenance, user follow up, support, and project management.
• Plans, prioritizes, and manages the activities of team members to provide administrative and technical direction in support of the university’s operations and ensure efficient utilization of resources and completion of work to standards.
• Leads project work of varying complexity and priority. Actively participates in, or leads, work groups and meetings at the department, division, or university level.
• Analyzes performance of activities within their area and document resolutions, identify and remediate problem areas, and devise and deliver solutions to enhance the quality of area’s systems and services.
• Identifies and executes continuous improvements to process and systems.
• Tracks and analyzes department and/or service trends and generate reports for internal and…