Director, Program Management

Summary

Directs, coordinates and oversees all activities related to execution of a contract including design, development, manufacturing and delivery leading to contract renewals and new business. Provides a single point of contact for all program related inquiries. Provides leadership, supervision, mentoring and training for assigned Program Managers and Associates. Facilitates interdepartmental cohesiveness between engineering, certification, supply chain, production, and modification facility, and coordinates the activities of other companies, vendors or individuals by performing the following duties.

Essential Duties and Responsibilities

* Responsible for and leads large-scale programs to ensure they progress on schedule, within budget and meet or exceed minimum quality standards.

* Responsible for comprehending the Statement of Work and contract for assigned projects and ensuring that both GTI and the client comply with both. This includes responsibility for timely change management, facilitation of milestone meetings, inter-departmental coordination to support project execution, etc.

* Provides the client with a direct point of contact for contracts which are prototype in nature, technical and/or of moderate to high value and handles significant client issues.

* Responsible for keeping the customer and executive management informed of the status of all significant aspects of each assigned project through program reviews, status reports, meetings, etc.

* Provides clear direction and delegation of tasks to program support staff as needed.

* Responsible for communicating concise and comprehensive program statuses and priorities to the program team.

* Responsible for utilizing high-level decision-making ability to impact/influence program outcome.

* Responsible for providing strong planning and leadership which will minimize problems or conflicts and provide leadership in developing team-based solutions to problems as they arise.

* Ensures program baseline is established and performance to budgets and schedules support project deliverables.

* Coordinates with internal departments to ensure that the activities of other companies, vendors or individuals support project requirements.

* May negotiate assigned items including revised delivery dates, costs or other proposal/contract parameters.

* Works with VP, Programs to actively mentor and develop employees to support growth and development.

* Trains and mentors less experienced Program Managers and Associate Program Managers by engaging in 1:1s, reviewing best practices, helping to develop required skills, etc.

* Works with VP, Programs to set performance metrics, measure ongoing KPIs and hold teams accountable to meet expectations.

* Works cross functionally to identify and implement process improvement initiatives and ensures all program activities are executed in accordance with established processes and procedures.

* Maintains regular attendance including being at work, being on time to work and working full shifts.

* Other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Leadership Competencies

* Personal Responsibility - You maintain clear leadership philosophy and build consensus around organization values; you make sound and timely decisions by taking calculated risk while assuming responsibility, you evoke trust by being appropriately open, honest, ethical and consistent; you seek to eliminate inefficiencies and engage others; and you encourage organization, prioritization, follow-through and time management.

* Direction Setting - You create, articulate and inspire a vision for change; you keep organizational focus on customer through expectations, involvement and feedback; you recognize importance of teams and when to use them; and you communicate expectations clearly while encouraging and recognizing accomplishments.

* Strategic Leadership - You analyze trends/benchmarking data, develop alternatives, and identify opportunities for leverage; you set and keep focus on goals, you utilize resources effectively, you anticipate issues; you articulate a vision and encourage innovation and problem-solving to support it; and you display openness to new ideas, change and learning.

* Organizational Management - You value and encourage professional and personal development through continuous learning; you delegate and support decision making; you translate strategic goals into actionable plans and remove obstacles; and you maintain cross-functional relationships and gain cooperation and support.

* Inspirational Leadership - You lead by example and model the corporate values; you acknowledge mistakes and practice what is preached; you show recognition and appreciation; you create friendly and challenging environment; you treat people with dignity and respect.

Job Core Competencies

* Business Acumen - You understand business implications of decisions, you conduct cost-benefit analyses, you display orientation…