Agency​/Store Donation Coordinator - North

Regional Community Impact Coordinator - North

Join to apply for the Regional Community Impact Coordinator - North role at Tarrant Area Food Bank

Description

Empowering the community to alleviate hunger and improve health. That’s the mission; drive it through partnerships with partner agencies and retail stores to recruit, train, monitor, and increase nutritious food donations and distribution to communities. Responsible for documents, reports, and compliance with both Tarrant Area Store Donation Partners and Partner Agencies.

Essential Responsibilities

• Travel to sites in service area and ensure compliance with Brand guidelines and donation policies.
• Manage Civil Rights Training for agencies, provide training, and document its completion in agency files.
• Manage onboarding process for new agencies, ensuring compliance with the process outlined in the TAFB Partner Agency Contract. This includes screening applications, conducting initial site visits, obtaining required documentation, orienting agencies to food bank processes, and maintaining accurate records and agency files.
• Conduct regular on-site monitoring visits to member agencies to audit and ensure compliance with Feeding America and Tarrant Area Food Bank.
• Manage relationships at both the store level and partner agency to serve as their public relations contact.
• Facilitate and maintain relationships with Store Donation Program with partner agencies.
• Support retail campaigns for stores participating in program.
• Partner with TAFB logistics team to troubleshoot issues between donation pickups and deliveries with drivers.
• Oversee standard operating procedures to ensure quality of food donations and distribution.
• Remain current with food safety regulations and best practices.
• Monitor and report donation progress to TAFB staff, Feeding America, store managers, district managers, and program coordinators where applicable.
• Cultivate positive relationships with agencies, donors, and Feeding America.

Additional Duties

• Attend staff meetings and participate in team planning sessions.
• Partner with Agency Services Coordinators, Operations, and Logistics to identify potential pairings of stores with partner agencies based on specified criteria.
• Monitor store and agency pairings through reports and scheduled site visits; track, report, and document non-compliance issues.
• Gather agency statistics and trends in service via surveys, reports, monitoring visits and direct contact; regularly report findings to leadership.
• Develop and implement education and training events to promote best practices amongst agency partners and program participants.
• Participate in regional and statewide conferences to fulfill training requirements.
• Perform other duties as assigned.
• Engage in self-development activities to strengthen skills required for position.

Requirements

Job Qualifications

Education And Experience

• High school graduate or equivalent and one-year related experience and/or training preferred.
• Experience in the retail grocery industry a plus.

Technical Proficiencies

• Proficient knowledge of Microsoft programs.

Communication Skills

• Excellent customer service and time management skills; ability to engage a diverse audience; flexible and capable of taking initiative and working independently; conflict resolution and negotiation tactics; compassion for our mission.

Other Competencies

• Excellent customer service and time management skills; ability to engage a diverse audience; flexible and able to take initiative and work independently; resolution and negotiation tactics; compassion for our mission on conflict resolution

Physical Requirements And Work Environment

• Works primarily at store donation sites and Partner Agencies; may work in warehouse or at outdoor events.
• Frequent standing, walking, sitting, bending, and occasional lifting up to 40 pounds.
• Frequent travel in service areas; reliable transportation and valid driver’s license with proof of insurance required.
• Requires work schedule flexibility with early morning and weekend availability.
• Possible exposure to fumes and/or airborne particles; moderate to loud noise from store and warehouse equipment.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other
• Industries:
  Non-profit Organizations

Note:

This description reflects the essential responsibilities and qualifications of the role as listed by the employer.