Document & Collection Site Management; DCSM Specialist

Document & Collection Site Management (DCSM) Specialist

i3logix, Inc. is hiring a DCSM Specialist to manage and maintain accurate records within our proprietary system for collection sites, donors, and clients. This in‑person position is available at our Denver (80238) or Indianapolis (46240) offices.

$19.00/hr – $21.00/hr

• Handle and organize large volumes of information to ensure timely and precise workflow processing
• Review and process various types of documents, ensuring compliance with specific requirements
• Respond to incoming customer inquiries via phone and initiate outbound calls for follow‑up or information gathering
• Process received documents and accurately create cases in the i3screen platform
• Meet and maintain turnaround time expectations in line with company standards
• Communicate and respond to all customer email requests
• Contact the collection facilities to acquire necessary forms and information as required
• Establish and manage accounts with collection sites on behalf of clients
• Ensure accurate data provisioning by preparing and maintaining site documentation
• Communicate pricing details to clients effectively and clearly
• Process supply orders accurately and efficiently on behalf of clients
• Participate in special projects as assigned
• Other tasks as assigned

• Handling large volumes of information with high accuracy
• Google Workspace – intermediate proficiency
• Microsoft Office 365 (Excel & Word) – intermediate proficiency
• Keyboarding skills – strong
• 10‑key skills – strong
• Exceptional attention to detail
• Strong follow‑through and dependability
• Working independently or as part of a team
• Effective listening skills
• Phone and email etiquette
• Proficiency with reading, writing, and speaking English to the extent necessary to perform the essential functions of the job
• Consistency in productivity and performance

• Data entry
• Customer support
• Experience in the drug testing industry is a plus

• Health insurance
• Dental and vision insurance
• Colonial Life insurance
• 401(k) after 1 year of employment
• Paid time off
• Paid holidays
• Bonus programs

i3logix provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you require reasonable accommodation to complete a job application, pre‑employment testing, or a job interview, please contact

$19 – $21 per hour (Pay will not be below any applicable local minimum wage).

Applications are accepted until Monday, December 22nd.

Denver, CO (80238) or Indianapolis, IN (46240)

Entry level

Full‑time

Administrative

Software development