Receptionist, Administrative​/Clerical

As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don’t just answer phones; you curate a 5-star guest experience. Whether you’re greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready", you are the glue that holds our professional environment together.

We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees.

Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

• Master of First Impressions
  :
  Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.
• Communication Hub
  :
  Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude.
• Access Control
  :
  Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.
• Operational Ninja
  :
  You’re a team player who isn’t afraid to jump in where needed. You’ll be cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.
• Event & Meeting Support
  :
  From ordering top-tier catering to setting up high-tech conference rooms, you ensure every meeting goes off without a hitch.
• Workspace Curator
  :
  Keep the reception, barista, and pantry areas looking pristine and fully stocked

• Customer-Obsessed
  :
  You are driven by client satisfaction and have a "no task is too small" mentality.
• A Natural Professional
  :
  You possess a polished appearance, excellent English communication skills, and the ability to stay calm under pressure.
• Tech-Savvy
  :
  You’re comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).
• Detail-Oriented
  :
  You notice the small things—a dying plant in the lobby, a low toner alert, or an unreturned visitor badge—and you fix them before anyone else notices.

• Education
  :
  High School Diploma or equivalent required.
• Experience
  : 1–3 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred).
• Physical Agility
  :
  This role keeps you moving! You should be comfortable walking, standing, and occasionally lifting up to 40 lbs.
• Reliability
  :
  You are punctual and ready to own your assigned work hours.

This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every single day.

Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range

$20 - $20.40 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time:
  Minimum of 80 hours/calendar year. Part time/temporary:
  Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings:Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter…