Clinical Support Specialist

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Respond to queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions
• Learns and maintains knowledge of current patient database and billing system
• Enters patient information into the computer system
• Able to read through and understand medical documentation effectively
• Interacts professionally with physicians, patients/family and Co-Workers
• Answers telephone in a polite and professional manner
• Communicates appropriately and clearly to Manager, and other superiors
• Establishes and maintains effective communication and good working relationships with co-workers for the patient’s benefit
• Completes other accreditation duties or office responsibilities, as assigned

• High school Diploma preferred
• Computer training or certification would be an asset

• Experience with MS Office and data programs
• Familiarity with administrative duties
• Experience using office equipment, like fax machine and scanner
• Excellent knowledge of correct spelling, grammar and punctuation