Medical Receptionist - Highlands Family Medicine

Join Our Team as a Front Desk Receptionist! Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you!

• Warm Welcome :
  Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
• Efficient Administration :
  Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
• Accurate Data Management :
  Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
• Professional Communication :
  Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
• Supportive Office Role :
  Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
• Organized Environment :
  Maintain office equipment and supplies, keeping the reception area clean and orderly.
• Versatile Duties :
  Take on additional tasks and projects as needed, contributing to the overall success of the team.
• Positive Patient Experience :
  Create a lasting, positive impression on every patient who walks through our doors.

• Education :
  High school diploma or equivalent.
• Experience :
  At least 1 year of receptionist experience, preferably in a healthcare setting.
• Technical Skills :
  Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
• Interpersonal Skills :
  Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
• Organizational Skills :
  Strong ability to prioritize, multi-task, and pay close attention to detail.
• Team Player :
  Ability to work well within a team.
• Independent Worker :
  Capable of working independently in a high-stress environment with strong organizational skills.

• Impactful Role :
  Be the first point of contact for our patients, making a difference in their healthcare journey.
• Supportive Team :
  Work with a dedicated and friendly team that values collaboration and mutual support.
• Growth Opportunities :
  Take advantage of opportunities for professional development and career advancement.
• Positive Work Environment :
  Enjoy a clean, organized, and welcoming workspace.

Hourly Pay Range: $

Eligible for quarterly performance bonus based on individual and/or company performance

• medical, dental, and vision insurance
• 401(k)
• paid time off (PTO)
• Employee Assistance Program (EAP)

Open until filled. Applications will be reviewed on a rolling basis.