Registrar Services Specialist

University of Colorado | Denver
Official

Title:

Academic Services Entry Professional
Working Title :
Registrar Services Specialist
FTE: Full-time or part-time
Salary Range: $44,133 - $45,952
Position # –
Requisition #41579
Join the University of Colorado Denver

About the University of Colorado, Denver | Anschutz Medical Campus
CU Denver and the CU Anschutz Medical Campus serve as vital pillarsof the University of Colorado system. Located in the heart of thecity, CU Denver helps make education work for all by offeringunique opportunities at a premier public urban research university with more than 100 in-demand, top-ranked bachelor's, master's, and doctoral degree programs, across seven schools and colleges. Just afew miles away in Aurora, the CU Anschutz Medical Campus is anationally recognized academic medical campus, home to six health professional schools, more than 60 centers and institutes, and twonationally ranked hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado which together see morethan 2.6 million patient visits annually.

The Registrar's Office supports the academic mission of the university by ensuring the integrity, accuracy, and accessibility of student academic records and processes. The office administer sand coordinates core academic services in alignment with institutional policies, regulatory requirements, and the needs of students, faculty, and staff, enabling effective academic operations across the university.

Registrar Services Specialists maintain process and audit workflows and perform a variety of coordinating functions within the Officeof the Registrar that support the University's mission. A primary function of our office is supporting student success by creating,maintaining, and preserving accurate student records.

Registrar Services Specialists are also responsible for providingeffective customer service to students, departments, and other university stakeholders. This involves prompt and accurate responses to in-person, email, or phone inquiries and requests, and providing training on records, registration, grading, and curriculum issues, and other duties as assigned.

• Transcript requests (single transcript requests and batchrequests)
• Data validation and cleanup on records including but not limited to:
  • Demographic information
  • Academic information, including grades and enrollment
  • FERPA holds and releases
  • Residency status
• Determining residency classification based on student-submitted information from emails, uploaded documents in OnBase, and onpaper.
• Assist with graduation services to include, but not be limitedto graduation checkout processes, degree audit coding or maintenance, and support for planner and schedulertechnologies.
• Provide support to students for diploma and diploma coverprovisioning
• Gathering required documentation, including but not limited to:
  • Special Action Forms
  • Change of Record Forms
  • Late Withdrawal Petitions
  • Intercampus Enrollment
  • Inter-institutional Enrollment Schedule Adjustments
  • Special Processing Forms
  • Intra-University Transfers
  • Pass/Fail Requests
  • Enrollment Verifications
  • Other secure uploads in the OnBase system
• Providing options and guidance to students when documentation,requests, petitions, or appeals cannot be approved.
• Completing compliance processes for State Authorization andlicensure programs.
• Answering emails received in the main Registrar's Office email boxes.
• Assisting Lynx Central with processing questions.
• Providing outstanding customer service to students, staff, and faculty.
• Other duties as assigned.

Applicants must meet minimum qualifications at the time of hire.

• A bachelor's degree in education, psychology, business, public administration, health care, educational technology, socialscience, liberal arts, communications, accounting, finance, libraryscience, or a related field from an accredited institution.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

• Experience working in an office setting.
• Experience working in higher education.
• Experience with databases and data entry
• Customer service experience that includes either internal or external constituents

• Ability to communicate effectively, both in writing andorally.
• Ability to establish and maintain effective…