Office Manager

Benefits:

• Health insurance
• Paid time off

• Oversee daily office operations and administrative workflow
• Manage caregiver schedules and client service calendars
• Coordinate client intake, onboarding, and service setup
• Maintain employee files, client records, and compliance documentation
• Assist with caregiver recruitment, onboarding, and orientation
• Monitor caregiver attendance, call-offs, and shift coverage
• Process payroll, timesheets, and billing/invoicing
• Handle phone calls, emails, and client/caregiver inquiries
• Ensure licensing, insurance, and regulatory requirements remain current
• Maintain policies, procedures, and office systems
• Support marketing/referral follow-up and community outreach efforts
• Track KPIs such as client hours, caregiver utilization, and retention
• Order office supplies and manage vendor relationships
• Prepare reports for ownership/management
• Help resolve client complaints and caregiver performance issues
• Coordinate with case managers, families, and healthcare professionals as needed

For the OFFICE MANAGER position at Genuine Home Care Agency, we are reviewing applications now.