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Automotive Customer Service Specialist

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Grease Monkey Denver 515 S Federal Blvd
Full Time position
Listed on 2025-12-01
Job specializations:
  • Automotive
    Automotive Mechanic, Automotive Technician
Job Description & How to Apply Below

Benefits:

  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Company Overview

    Founded in 1978 and headquartered in Denver, Colorado, Grease Monkey operates more than 300 centers internationally, including locations in Mexico, China, Colombia, and Saudi Arabia. Grease Monkey is the nation’s largest independent franchisor of automotive oil change centers, serving over 2 million customers each year.

    Position Overview

    The customer service specialist is responsible for tasks that the customer can readily see during the Full Service Oil Change, such as vacuuming, cleaning windows, and setting tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer.

    Essential Duties and Responsibilities:

  • Work safely and wear safety gear
  • Use Echo System
  • Prepare vehicle for service; place seat cover and floor mat in vehicle
  • Drive vehicle into bay and perform light check
  • Release the hood, unlock doors, roll up windows, remove and secure keys, and notify manager if valuables are found
  • Assist in documenting service information - vehicle damage and unusual conditions
  • Vacuum entire interior, check and set tire pressure, clean exterior windows (including mirrors and headlights in bad weather), and visually inspect wiper blades
  • Prepare/affix static sticker
  • Start vehicle and check oil pressure, reset oil indicator light if applicable
  • Drive vehicle out of the bay to customer pickup area and present vehicle to customer
  • Thank customers for their business and invite them to return
  • Other

    Duties and Responsibilities:

    Every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, along with other duties assigned by a supervisor.

    Job Qualifications:

  • Basic literacy (reading, writing, math skills); verbal communication skills
  • Ability and license to operate motor vehicles
  • Ability to properly use mechanical hand tools
  • Attention to detail
  • No previous experience or training required
  • Working Conditions:

    Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

    Benefits/Perks:

  • Free Services for Employees
  • Flexible Hours
  • Opportunities for Advancement
  • This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, not to Grease Monkey Corporate.

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