Account Manager, PM Sales

Account Manager – RK Service

As the first point of contact for key service customers, this Account Manager role at RK Service offers the opportunity to be the central hub of communication, coordination, and customer satisfaction. You will translate client needs into clear, actionable scopes and collaborate with operations teams to ensure seamless execution from start to finish. The role is ideal for professionals who thrive on autonomy, problem‑solving, and relationship‑building in a fast‑paced environment.

With a strong foundation of support, you will influence both internal processes and client success, making a tangible impact while advancing your career in a company known for quality and accountability.

RK Industries (RK) is a second‑generation family‑owned business built on hard work and strong values. Led by brothers Rick and Jon Kinning, we deliver a wide range of hands‑on services including construction, manufacturing, custom fabrication, and building services. Seven specialized business units work in close coordination, ensuring every job is done right from start to finish. Our proven methods, focus on safety, and commitment to quality help bring our customers’ biggest ideas to life.

First point of contact for all assigned RK Service customers in the assigned territory. Prepare/oversee accurate service project, maintenance and T&M scope letters. Facilitate the transfer of information to the Service Projects and Operations Teams, ensuring that there is a clear understanding and up‑to‑date information. Identify possible issues and coordinate solutions.

• Facilitate the transfer of information from customers to the RK Service team.
• Identify possible problems/issues and coordinate solutions.
• Prepare/oversee accurate project or PM estimates and scope letters.
• Facilitate the transfer of projects to the Service Projects Team.
• Ensure that all services provided by RK Service meet customer requirements.
• Maintain regular contact and support with assigned customers.
• Create scope summaries that clearly define project and maintenance contract pricing and responsibilities.
• Explain and define pricing and scope to clients.
• Act as the RK Service representative to ensure clear understanding and transfer of up‑to‑date information.
• Offer solutions and gather information to keep the project and maintenance contract scope clear and within budget.
• Attend job walks in coordination with Service Projects Team.
• Other job duties as assigned.

• Indirect supervision.
• Requires advanced techniques and knowledge within the function.
• Applies diversified knowledge of applicable principles and practices to a variety of assignments.
• Makes independent decisions regarding complexities and methods.
• Gives supervision and guidance related to overall objectives, critical issues, new concepts, and policy matters.
• Liaises with internal and external groups, acting independently regarding matters pertaining to the function.
• College or university graduate preferred with 7 years relevant experience or equivalent combination of skills and experience.

• Safety:
  Our unmatched culture of safety is our foremost core value, guiding everything we do each day—Health, Safety, & Environmental.
• Awards: RK Industries is highly recognized and accredited throughout the industry, with accreditations and recognition in construction, manufacturing, fabrication, and service.
• Benefits: RK Industries offers competitive benefits to support your growth and well‑being.
• Philanthropy: RK Industries invests in community support through the RK Foundation, building our community with local services for over a decade.
• Development:
  Through RK University, we provide hands‑on training and development opportunities that empower employees to advance their careers and grow within the company, including leadership and technical learning opportunities and an accredited apprentice program.

Applications are accepted on an ongoing basis.

RK Industries, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.