CX & Sales

Overview

Hi, Future Homie! At Homebase, youll join a team thats bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

Were not just building an app. Were building unstoppable teams. So what do you say, are you in?

• Your Impact Starts Here - Even if you dont see a current opening that matches your background, we still want to hear from you. This is your opportunity to submit your resume for future consideration on our Customer Experience & Sales teams. Our Talent team regularly reviews submissions to this job post and will reach out if there's a match with an upcoming opportunity.

• Support small businesses with care, urgency, and creativity
• Deliver standout customer experiences across multiple support channels
• Help businesses discover and adopt Homebase through our sales team
• Collaborate with curious, kind, and ambitious teammates

• Are driven by impact and innovation
• Value high standards, fast learning, and real-world execution
• Thrive in a culture of feedback, ownership, and collaboration
• Are passionate about making work better for local business teams
• Are ready to work in the office weekly if your role is hybrid (typically Tuesdays and Wednesdays)

• Be Customer Obsessed - Solve problems with empathy and creativity.
• Move Fast, Learn Fast - Experiment, take action, and grow every day.
• Own Your Impact - Think big, focus on what matters, and make decisions you stand behind.
• Master Your Craft - Excellence fuels impact—show up, step up, and make your mark.
• Win Together - Put goals over roles, lead with trust, and connect to our mission and each other.
• Belonging at Homebase - We are committed to fostering a welcoming space where every Homie can be their full self.

Experience comes in many forms. So if you're excited about the possibility of working with us, even if you dont meet every qualification, we encourage you to apply.

Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

• Hey, Were Homebase

Unstoppable teams start here.

Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 100,000 small (but mighty) businesses rely on us to make work radically easier. Together, weve tracked over a billion hours for 2.5+ million workers—and we're just getting started.

At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—were committed to ensuring fair and equitable access for all.