Partner Success Manager, Digital Partnerships

Partner Success Manager, Digital Partnerships

Ria Money Transfer, a subsidiary of Euronet Worldwide, is a leading cross‑border payment provider that delivers fast, secure, and affordable global money transfers through an omnichannel product suite built on a real‑time network. With presence in nearly 200 countries and more than 600,000 locations worldwide, Ria is committed to helping millions of people send money home and provide empathy, hope, and respect to our customers.

Responsibilities

• Support onboarding for new partners and collaborate with internal teams to ensure a smooth process.
• Serve as the subject‑matter expert for handoff from Business Development to project and implementation teams.
• Partner across the organization to resolve technical issues and maintain business continuity.
• Analyze partner performance data to identify opportunities for improvement.
• Document processes, decisions, and deliverables in an organized manner.
• Lead partner meetings, calls, and relationship growth initiatives.

Qualifications

• Bachelor’s degree preferred.
• Proven experience in partner management, account management, or customer success within the payment/fintech space.
• Strong understanding of the fintech landscape, including partner integration models.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Strong facilitation and communication skills for partner meetings and calls.
• Advanced proficiency in Office 365 applications and virtual collaboration tools.
• Track record of building and maintaining strong relationships with diverse stakeholders.

Perks & Benefits

Ria offers medical, dental, and vision insurance, a 401(k), employee stock options, paid time off, HSA/FSA, short‑term/long‑term disability, tuition assistance, and growth opportunities.

Ria values diversity and is proud to be an equal opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.