Sales Support Associate

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

• Answer inbound calls to our advisor line to respond to inquiries, support needs and identify opportunities and route them to the appropriate territory team

• Assist team with lead generation and qualifying third party leads

• Build distributions lists for Sales to use in proactive outreach

• Liaise between both Marketing and Distributions Strategy and Analytics (DSA) to help support firm initiatives

• Use client relationship management (CRM) database software applications and other departmental databases to track client interactions and the progression of each client relationship

• Support sales and client relationships by providing research material, administrative follow‑up and support

• Help with the preparation of detail‑oriented reports and other materials for client meetings

• Provide database maintenance and compilation of business metrics

• Prepare documents for delivery to clients, including printing, mail merge and Fed Ex packaging

• Support and time available to achieve SIE, Series 7 & 63

• Carry out other duties as assigned

  What to expect when you join our firm

• Hybrid working and reasonable accommodations

• Generous Holiday policies

• Paid volunteer time to step away from your desk and into the community

• Support to grow through professional development courses, tuition/qualification reimbursement and more

• Maternal/paternal leave benefits and family services

• Complimentary subscription to Headspace – the mindfulness app

• Corporate membership to Class Pass and other health and well‑being benefits

• Unique employee events and programs including a 14er challenge

• Complimentary beverages, snacks and all employee Happy Hours

  Must have skills

• Excellent interpersonal and customer service skills with the ability to develop strategic business relationships

• Strong attention to detail and able to manage multiple tasks effectively

• High degree of self‑motivation; able to work with little direct supervision

• Intermediate computer skills including MS Word, Excel, and PowerPoint and experience with client relationship management (CRM) database software applications

  Nice to have skills

• B.S. or B.A. in related field preferred

• Janus Henderson product knowledge is preferred

• Background in Financial Services (Ideally Asset Management)

  Supervisory responsibilities

• No

  Potential for growth

• Mentoring

• Leadership development programs

• Regular training

• Career development services

• Continuing education courses

The base salary for this position is $55,000 - $61,000. Actual pay may be different. This position will be open through the end of January 2026.

Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.

Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here ().

Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

All applications are subject to background checks.