Project Coordinator

Project Coordinator.

Remote

The BPA Coordinator is responsible for the end-to-end management of BPA requests, ensuring timely delivery, accuracy, and seamless communication across internal teams and client stakeholders. This role drives workflow efficiency, maintains reporting integrity, and supports both internal operations and client-facing initiatives to achieve production and revenue goals.

• Lead the coordination and execution of internal BPA review meetings with Account Representatives
• Orchestrate analyst preparation and participation in client presentations
• Facilitate and deliver client-facing presentations of BPA results to stakeholders and executive-level audiences
• Communicate with executive presence, effectively addressing complex questions and influencing decision-making
• Integrate subject matter experts seamlessly into presentations to support technical discussions
• Adapt presentation strategy in real time through strong listening and situational awareness to achieve optimal outcomes
• Clearly align client improvement opportunities with company solutions in a constructive, value-driven manner

• Manage the intake, review, and assignment of BPA requests to appropriate team members
• Monitor workflow progress and maintain the BPA Completion Report to ensure timely delivery
• Reconcile backlog and daily activity reports to align with production targets
• Serve as the primary liaison between BPA requesters, Account Representatives, and analysts

• Audit completed BPAs for accuracy, completeness, and adherence to established standards
• Ensure timely and accurate distribution of finalized BPAs to internal stakeholders

• Maintain accurate and up-to-date BPA activity records within Salesforce
• Track, analyze, and report weekly production metrics, including completions, internal reviews, and client presentations

• Identify, prioritize, and assign BPA opportunities to support prospecting initiatives
• Ensure consistent and timely follow-up on all prospecting and Account Representative driven requests

• Align daily BPA production and presentation activity with monthly targets supporting a (USD)6,000,000 annual new revenue goal
• Monitor performance against production and revenue objectives, ensuring accountability and continuous progress
• Drive timely follow-up and completion of all assigned BPA opportunities to maximize conversion and client impact

• Minimum 5 years of experience in one or more dealership operational areas, including a minimum of 2 years at a management level (Sales/F&I, Accounting, Parts, or Service).
• Strong understanding of dealership workflows, controls, and performance metrics.
• Proven experience in process improvement, operational leadership, or consulting.
• Strong analytical, facilitation, and presentation skills.
• Proficiency with CDK applications relevant to area of practice.
• Ability to manage multiple engagements simultaneously.
• Willingness to travel up to 25%.
• Valid Passport for North American, Canada and Caribbean travel

• Prior consulting or performance improvement experience.
• Experience across multiple dealership departments.
• Familiarity with OEM programs, warranty processes, and compliance frameworks.
• Bachelor's degree in business, Accounting, Operations, or Automotive Management.
• Experience with automation, digital workflows, or operational analytics.

• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Proficiency with MS Office products.
• Ability to work independently in a fast-paced environment.