North Face: Manager, Sales Operations; Americas

Position: The North Face: Manager, Sales Operations (Americas)
At The North Face we dare to lead the world forward through Exploration. We were born to Explore, Disrupt and to Lead. We were born to Love Wild Places and to Spark Curiosity. We believe that exploration is a mindset - both on the mountain and off the mountain - and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people.  

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of adventure-loving people, The North Face just may be the place for you.
To learn more about our values and our culture, visit The North Face Careers or   
** Manager, Sales Operations (Americas)*
* ** What will you do?
** A day in the life of the Americas Sales Operations Manager at The North Face looks a little like this.

You’ll support the Americas Sales organization by improving the tools, processes, resources, and communication that help our wholesale teams operate effectively and drive sales performance. This is a highly cross-functional role, partnering with teams across Sales, Merchandising, Planning, Marketing, Direct-to-Consumer, Product, Operations, Analytics, and more.  You’ll play a key role in managing seasonal sales processes, supporting our B2B platform, coordinating product samples and sales programs, maintaining critical sales tools, and ensuring the broader Sales organization has the information and resources it needs to execute successfully.

Let’s break down that day-in-the-life a bit more. ### B2B Platform Management
* Own the end-to-end functionality and ongoing management of The North Face B2B platform.
* Partner with internal B2B teams to manage seasonal product loads, calendars, catalogs, and key deadlines.
* Coordinate cross-functionally with Merchandising, Finance, Planning, Packaging, Sales, and Global teams to ensure seasonal information, imagery, copy, and other inputs are delivered accurately and on time.
* Partner with Planning to support seasonal closeout catalogs for prior-season inventory.
* Communicate B2B updates to the Sales organization while gathering feedback and identifying opportunities for improvement.
* Coordinate seasonal B2B photo shoots, including planning, on-site support, and final asset review.  Seasonal Sample Lifecycle Management
* Manage the end-to-end seasonal sample process for the Americas organization, partnering with Sales, Merchandising, Marketing, and other cross-functional teams.
* Coordinate seasonal sample orders while helping teams remain within established budgets.
* Provide proactive communication and reporting on sample status, audits, delivery timing, and key process milestones.
* Manage purchase requisitions and purchase orders related to Americas seasonal samples.
* Develop tools and resources that enable teams to easily access information and self-serve where possible.
* Help develop and execute a seasonal sample lifecycle strategy that supports showroom needs while maximizing reuse and reducing waste and cost.
* Coordinate sample carryover, returns, warehouse activity, and logistics across the Americas organization.  Sales Programs
* Support the implementation and management of seasonal sales programs within the B2B platform.
* Review program requests based on established discount parameters and account strategies.
* Analyze seasonal program performance and provide insights and recommendations to Sales leadership.  Sales Operations Tools & Communications
* Manage the Sales Basecamp SharePoint site as the central repository for key sales information, tools, and resources.
* Develop and distribute weekly communications highlighting important updates, tools, deadlines, and priorities for the…