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Strategic CSM & Renewal

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Karbon
Full Time position
Listed on 2026-10-15
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM for Growth & Renewal

Karbon is seeking a Senior Customer Success Manager to own a portfolio of accounting firms, driving retention, expansion, and value realization. You’ll bridge customers with Product and Engineering, shaping roadmaps and revenue strategy while leading strategic reviews and risk mitigation.

This role supports a global, distributed team, requires 7+ years in B2B SaaS, and emphasizes data-driven decisions, cross-functional collaboration, and proactive account management across the lifecycle.

We would love to welcome a new Strategic CSM for Growth & Renewal to our team in Denver, CO, United States.

The advertised compensation is 90..

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic CSM for Growth & Renewal role in the description above.

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