Director, Order-to-Cash Operations

Fastly
· United States, Denver, CO / New York City, NY / San Francisco, CA

Not specified Full-time Senior Finance

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible – at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers include many of the world’s most prominent companies, including Git Hub, Yelp, Paramount, and Jet Blue.

We’re building a more trustworthy Internet. Come join us.

Posting Open Date: 11/4/2026

Anticipated Posting Close Date*: 12/21/26

* Job posting may close early due to the volume of applicants.

Director, Order-to-Cash Operations

Every deal we sign has to become an accurate order, an accurate invoice and accurate revenue, and this role makes that happen. As Director, Order-to-Cash Operations, you will lead Order Management, Billing and Revenue Operations at a growing, publicly traded SaaS company, reporting to the VP, Revenue Accounting. You will manage a Senior Manager, Billing and an Order Management Manager, hire and build a Revenue Operations Manager, and work closely with Deal Strategy, Finance and Sales Operations.

You will also represent Order-to-Cash in Fastly’s company-wide Lead-to-Cash transformation and support Revenue Accounting on ASC 606 matters. This is a hands-on leadership role where you will see the impact of your work on every deal we close.

What You’ll Do:

• Lead the Order Management, Billing and Revenue Operations teams, including hiring and developing a new Revenue Operations Manager
• Own the order-to-invoice process, from Deal Desk approval and Closed-Won through accurate, timely invoicing, with clear service levels for order and invoice accuracy, turnaround time and backlog
• Define and own the source of truth for revenue data and metrics, and drive data governance for audit-ready compliance
• Partner with Business Systems and IT to keep Salesforce, CPQ, billing and ERP processes scalable and less manual
• Represent Order-to-Cash in Fastly’s company-wide Lead-to-Cash transformation, including process design and adoption
• Support Revenue Accounting on ASC 606 matters and deliver reporting and variance analysis to Finance and executive leadership

Work Hours:

This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements:

This position is open to Hybrid And Remote Work Locations.

The preferred locations for this position are:

• New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US.

This position may require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The estimated salary range for this position is $ to $.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too.…